Lead Ice Operations Specialist

Position Summary:

Under the supervision of the Ice & Facility Maintenance Supervisor, this position is responsible for the supervision of the custodial/janitorial/zamboni staff. The Facility Maintenance Lead - Ice performs skilled and supervisory work in administrative or ice operations, custodial and preventative maintenance, construction, and repair of the facility and related equipment. Duties include routine, quick response and emergency repairs. Performs duties in a manner consistent with the stated values of the organization.

Essential Duties:

• Oversees ice maintenance staff, custodial services, preventative maintenance, and repair of assigned facility with a strong focus on safety, customer satisfaction, staff productivity, and cleanliness.
• Hires, supervises, schedules, and evaluates assigned staff. Provides or coordinates staff training. Provides constructive and timely performance evaluations. Works with employees to correct deficiencies.
  Performs scheduling of staff and provides backup support including custodial tasks as needed. Reviews and approves employee biweekly timesheets. Works with Payroll Department to resolve any pay issues.
• Plans, assigns and directs personnel engaged in custodial and preventative maintenance, special projects, off-season crews and work order assignments and ice facility water softener.
• Assists Supervisor in the development of project objectives, standards and procedures. Coordinates the set-up, repair, inspection, shutdown, and custodial and preventative maintenance of the facility.
• Supervises daily Zamboni, custodial and preventative maintenance of the facility according to standards and facility expectations. Services assigned equipment including Zambonis, ice level equipment, tools and ice compressors, heating and air conditioning units and accommodating attachments.
• Establishes and maintains custodial and preventative maintenance management programs for the facility including inventory of all major mechanical equipment, custodial supplies, identification and timetable for ongoing evening tasks (i.e. repairs, cleaning, inspections, painting, etc.).
• Attends various meetings to coordinate, plan and communicate with other departments.
• Supervises and assists in moving and arranging furniture and equipment for programs, meetings, and special functions.
• Accountable for appropriate vendor contacts. This includes securing price quotes through bidding procedures, determining award of purchase orders based on price/cost analysis, and evaluation of vendor performance.
• Performs the work of, or supervises the work of facility cleanliness, carpentry, painting, lock-smithing, electrical, plumbing, linoleum tile work, carpet preservation, resurfacing of hardwood floors, ceramic tile repair, and preventative maintenance duties (filters, greasing, oiling, belts, coils, draining, winterizing, and high voltage work.) Ensures compliance with all codes and best practices including Health Department, Fire Department, State Boiler Inspection, Pest Control, OSHA, SDS sheets, and Sara Title III and risk management inspections.
• Resolves issues pertaining to changing staffing needs, equipment maintenance and repairs, and/or other urgent needs at assigned facility. This may also occur before or after the facility's regular hours of operation.
• Assists in the preparation and monitoring of the Facility Maintenance budget, ensuring operations remain within the budget guidelines. Prepares purchase orders and directs the purchasing of materials, chemicals, and contractual services.
• Makes periodic checks of unit costs, compares with original estimates and makes necessary adjustments in job methods. Assists in the analysis of financial information of special services, projects and facility program needs.
• Recognizes emergency and dangerous situations by reacting quickly and calmly; administers first aid as needed.
• Observes necessary precautions to assure general public safety; inspects facilities to identify safety and maintenance needs by conducting facility walk-throughs on an on-going systematic basis.
  Completes all daily maintenance, incident/accident reports, and inventory logs according to District procedures in a timely manner.
• Responds tactfully, respectfully and in a timely manner to inquiries and problems in person, through email, phone and mail by providing helpful information and explanations in-line with District policies and procedures. Thoughtfully handles confrontational or stressful interactions.
• Develops and…