Maintenance Manager

Status: Full Time/Part Time/Employee’s Choice

Reports to: Operations Manager

The Maintenance Manager is the behind-the-scenes guardian of the Essentia Lyfe property portfolio. This role is responsible for ensuring that every property we represent is maintained to the highest standard of quality, safety, and presentation — before, during, and after every guest stay or event. From conducting thorough property inspections and coordinating timely repairs to developing proactive maintenance schedules that protect homeowner assets, the Maintenance Manager plays a critical role in upholding the trust that both our guests and homeowners place in Essentia Lyfe.

The ideal candidate is a detail-oriented, hands-on professional with a deep understanding of luxury property standards, strong vendor relationships, and the ability to respond swiftly and effectively when issues arise.

Essentia Lyfe is a boutique luxury villa rentals agency specializing in residential vacation rentals, event venues, and film locations across the Los Angeles market. With access to over 5,000 curated properties, we also offer concierge services, property management, event management, and more. We are a team that values passion, innovation, and a genuine appreciation for high-end real estate. At Essentia Lyfe, we empower our people to bring out the best in themselves — and in each other.

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Property Inspections & Quality Control

• Conduct thorough post-departure and post checkout cleaning property inspections to ensure every home meets Essentia Lyfe’s luxury presentation and safety standards
• Document property conditions with detailed written reports and photographic evidence before and after each guest stay or event
• Identify and flag any property deficiencies, damage, wear, or safety concerns and elevate to the appropriate parties promptly
• Perform quality control checks on all contracted cleaning, staging, and maintenance work to verify completion and standard before guest arrivals
• Maintain accurate and up-to-date property condition records for each listing in the Essentia Lyfe portfolio
• Collaborate with the Homeowner Onboarding team to conduct initial property assessments for new listings joining the platform
• Ensure all properties consistently meet local safety codes, habitability standards, and Essentia Lyfe’s internal quality benchmarks

Repairs & Maintenance Coordination

• Serve as the primary point of contact for all property repair and maintenance requests from homeowners, guests, and internal teams
• Assess, prioritize, and coordinate the timely resolution of maintenance issues — from minor repairs to urgent, time-sensitive emergencies
• Source, schedule, and oversee qualified contractors, tradespeople, and service technicians to carry out repairs to the required standard
• Communicate repair status updates clearly and proactively to homeowners, the Operations Manager, and relevant internal teams
• Review and approve repair invoices, ensuring work quality and pricing are in line with agreed standards and budgets
• Maintain a detailed maintenance log for each property, tracking all repair history, service dates, and outstanding issues
• Respond to after-hours maintenance emergencies as needed, ensuring guest safety and property integrity are never compromised
• Coordinate with the Concierge Manager and Client Relations team to minimize disruption to guest stays when maintenance is required

Preventative Maintenance Planning

• Develop and implement comprehensive preventative maintenance schedules for each property in the Essentia Lyfe portfolio, covering all major systems including HVAC, plumbing, electrical, pool, landscaping, and appliances
• Assist in creating property Guest Manual
• Handle any open…