Sr. Field Service Technician

Posted Thursday, May 28, 2026 at 7:00 AM

Swire Coca-Cola is committed to providing balance to support you in all aspects of your life, both at work and beyond. We offer the benefits you need for physical, financial, and emotional well‑being.

• Competitive wages paid bi‑weekly or optional pay on demand; overtime opportunities
• Health coverage (3 medical options, dental and vision)
• Health Savings Accounts with company match
• 401(k) Retirement Plan with company match
• FREE virtual primary care, acute care & physical therapy
• FREE Employee Assistance Program
• FREE Safety Shoes annually for most roles
• Seven company‑paid holidays & 3 paid floating holidays
• Paid time off (vacation, sick time, bereavement, jury duty, maternity/paternity, disability leave & volunteer time)
• Discounted & free product
• Opportunities for career advancement

In addition to health benefits, Swire Coca-Cola offers you opportunities to give back directly to the communities and causes you care about. Enrollment in a Swire Medical Plan is required for some benefits.

Visit customers in assigned geography to diagnose and repair moderate to highly complex Coca‑Cola beverage equipment for resale, including fountain beverage dispensers, coolers, vendors, payment systems, and ancillary equipment. Visits are typically scheduled through an assigned dispatcher but can also be technician‑generated proactively. Responsible for the transportation, installation, removal, and repair of equipment as assigned. Works under limited supervision.

Pay: $26.98

Job Level: 3

• Diagnose multiple types of complex fountain machine equipment (e.g., B.E.S.T., Freestyle Series, ABS, Remote Refrigeration, Water Filtration, Hot Beverage, Juice Machine) and other beverage equipment to determine work, parts, and materials needed and perform required repairs. Move or remove equipment as required.
• Travel to and from customer locations in assigned area.
• Interact effectively and appropriately with customers, management, and associates.
• Upon completion of service call, clean and sanitize equipment and work area.
• Use handheld device to document travel, labor, and materials (parts and supplies) for each activity.
• Check in and out equipment and materials (parts and supplies) correctly.
• Maintain accurate parts inventory ($30‑$35K estimated value) and keep a clean, organized, and safe vehicle.
• Attend meetings as assigned.
• Assist with special projects and events as assigned.
• Assist other associates as assigned.
• Perform other duties as assigned.

• High School Diploma (or GED) required.
• CFC Refrigeration Certification upon hire preferred.
• 2–4 years of experience in diagnosis & repair of consumer or commercial appliances required.
• 1–2 years of beverage service technician experience (EFC, fountain install, bottle/can reactive) preferred.
• Proficiency with SAP CONA, Microsoft Outlook, and PDF reader on an iPhone and/or iPad device.
• At least 21 years of age.
• Valid driver’s license.
• Driving record meets Swire’s vehicle policy requirements.
• Ability to work weekends and holidays as assigned.
• Ability to work with minimal supervision.
• Ability to lift a minimum of 50 pounds.
• Ability to work with others.
• Ability to complete B.E.S.T., Freestyle Series, ABS, Remote Refrigeration, Water Filtration, Hot Beverage, Juice Machine, and Fundamental Skills certifications within the first year.
• Ability to complete equipment manufacturing and company training within 180 days of hire.

Due to the nature of our work and to maintain a safe workplace for employees and customers, a candidate who receives a conditional offer of employment will be required to complete pre‑employment screening. This includes a criminal background check, drug screening, and, for certain roles, a motor vehicle record review. Screening results are evaluated based on several factors, including the nature and severity of an offense, how much time has passed, the relevance to the position, patterns of repeated offenses, and driving history for roles that require operating a vehicle.

All results are reviewed fairly and in accordance with applicable state and federal laws, including the Fair Credit Reporting Act.

Swire Coca-Cola is an equal employment opportunity and affirmative action employer that participates in the E‑Verify program as required by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected characteristics. Swire Coca-Cola does not sponsor applicants for work visas.