Operations Coordinator; Field Inspector

Company Overview

Element Vacation Homes is a Central Florida property management company specializing in larger high-quality short-term vacation home rentals. Formed in late 2020 with an emphasis on happy owners and happy guests.

Element Vacation Homes is currently seeking a detail-oriented Operations Coordinator to join our team. Our systems are pretty good but we need you to make them even better. This position wears many hats including:

• Housekeeping: Uphold our commitment to pristine properties. Inspect and motivate our housekeeping vendors to consistently deliver top-tier results.
• Maintenance: Ensure our spectacular properties remain functional and up to the mark.
• Staging & Property Readiness: Go beyond just cleanliness. Set the stage for an experience akin to an Architectural Digest photoshoot.

This is a pivotal ground floor role within our organization and therefore we are only seeking passionate, hardworking rock stars to apply.

• Primarily field-based, you’ll spend most of your day out in the field, taking great care of our homes.
• Complete ownership of overall condition of properties - fair warning: our standards are pretty high.
• Conduct meticulous arrivals and departure inspections.
• Proper reporting/logging of all pertinent information.
• Keep properties showcase-ready: from staging to mechanical functionality.
• Ensuring all electronics, arcades, appliances, and other amenities are in proper working order – our properties have lots of moving parts!
• Inventory, seasonal clean & maintenance tasks.
• Ensure VIP, owner, media, and special bookings are beyond guest expectations upon arrival.
• Onboarding new properties into program including creating initial punch list, accepting deliveries, assembly tasks, staging, and other logistical tasks ensuring all deadlines are kept.
• Execute concierge duties, enhancing guest experiences.
• Foster robust relationships with vendors.
• Participate in after-hour managerial duties and attend scheduled meetings.
• Assist in handling rare emergencies and guests' issues as they arise, ensuring swift and effective resolutions.
• Additional projects as requested.

• Vacation rental/hotel experience (preferred) – ideal candidates will possess familiarity of the vacation rental industry.
• Basic maintenance abilities including using tools for repairs, troubleshooting, and general upkeep.
• Team player – this is a startup, we all wear many hats.
• Reliable transportation & flexible schedule including holidays.
• Ability to lift up to 50 lbs.

Annual Salary: $45,000 to $55,000 based on experience and achievement.

• Competitive salary.
• Generous vacation policy – after all, we’re in the vacation business!
• Casual Dress.
• Mac Workstation.
• Happy Hours.
• Paid Day off on your birthday for quarterly volunteer work.
• Universal Annual Pass.
• Fun work environment.