Facilities Supervisor

Dallas-based Elevate Entertainment Group creates boundary-pushing entertainment destinations that connect people through the power of shared experiences. The Elevate Entertainment Group portfolio of brands includes EVO Cinemas, EVO Entertainment, and Elevate Rewards. The organization offers a broad slate of activities including movies, bowling, games, and private event hosting. Guests can enjoy refined food and beverages from their scratch kitchens and bars while immersing themselves in a variety of entertainment options for everyday fun.

Job Description

The Facilities Supervisor is responsible for maintaining a safe, clean, and fully operational facility while delivering high-quality guest experience. This role oversees the maintenance and repair of entertainment equipment, bowling systems, arcade games, audio-visual systems, and general building infrastructure. The Facilities Supervisor ensures all systems are operating efficiently and responds quickly to equipment failures and facility-related concerns to minimize downtime and maximize guest satisfaction.

Responsibilities include but are not limited to:

• Perform regular maintenance, troubleshooting, and repairs on a variety of arcade games.
• Ensure all games are functioning properly and safely.
• Conduct routine checks and repairs on bowling lanes, pinsetters, ball returns, and scoring systems.
• Address any technical issues promptly to minimize downtime.
• Perform basic preventative maintenance tasks with plumbing, bowling, and game room.
• Set up, maintain, and troubleshoot audio-visual equipment for presentations and events.
• Assist with the technical aspects of event preparation and execution.
• Follow all safety protocols and regulations. Ensure that all maintenance work is conducted safely and in compliance with local building codes.
• Keep detailed records of maintenance activities.
• Manage inventory of maintenance supplies and parts.
• Work closely with other team members and departments to support overall facility operations.
• Interact with guests in a friendly and professional manner.
• Address any facility-related issues or concerns promptly and effectively.
• Be prepared to respond quickly to emergencies, such as equipment failures or safety hazards, to ensure guest and staff safety.
• Other miscellaneous duties as assigned.

• Strong technical and mechanical skills.
• Knowledge of electrical systems, plumbing, carpentry, and HVAC.
• Ability to read and interpret technical manuals and schematics.
• Excellent problem-solving and troubleshooting abilities.
• Strong organizational skills and attention to detail.
• Basic computer skills for managing maintenance records.

• Strong technical and mechanical skills.
• Knowledge of electrical systems, plumbing, carpentry, and HVAC.
• Ability to read and interpret technical manuals and schematics.
• Excellent problem-solving and troubleshooting abilities.
• Strong organizational skills and attention to detail.
• Basic computer skills for managing maintenance records.
• Must be at least 21 years of age
• Availability to work during holidays, nights, and weekends with increased hours during peak times

• Prolonged periods of standing, walking, climbing stairs
• Must be able to lift 50 pounds at times
• Able to work in confined spaces
• Able to work in an environment with flashing lights, loud noise and repetitive motion
• Able to work in high places
• Competitive Pay and Growth
• 401(k) Retirement Plan
• Medical, Dental, and Vision
• Vol Supplemental Life Insurance
• Vol Long-Term Disability
• Pet Insurance
• Cast Member Perks - discounts on Movies, Attractions, and F&B!