ERP Leader

Job Purpose

Provide enterprise ownership of the Infor LN, D365, SAP platforms and enterprise business platforms (Coupa, ETQ, etc.) across Progress Rail’s global operations. This role is responsible for platform strategy/transformation, operational execution, governance, and organizational leadership of managers overseeing functional delivery, development, integrations, and ERP administration. The ERP Leader ensures reliable system performance, disciplined execution, cross‑regional alignment, and a clear multi‑year roadmap that supports manufacturing, finance, supply chain, engineering, quality, and service operations.

• Oversee day‑to‑day operations of Progress Rail’s ERP environments.
• Ensure incidents, enhancements, and releases are delivered predictably and within defined service levels.
• Monitor system performance, stability, and user satisfaction.
• Establish and track operational KPIs (incident volume, resolution time, backlog health, availability).

• Lead managers responsible for ERP functional delivery.
• Lead managers responsible for ERP development and EDI/integrations.
• Lead managers responsible for ERP administration.

• Enforce change management and release governance processes.
• Standardize documentation and workflow discipline.
• Support audit readiness and internal control compliance.
• Maintain ERP operating procedures and playbooks.

• Serve as senior IT partner for ERP‑enabled business capabilities.
• Translate business needs into structured, executable priorities.
• Resolve operational escalations and manage expectations.

• Define and execute a 2–3 year ERP roadmap aligned to business strategy.
• Lead ERP capability adoption and cloud optimization initiatives.
• Drive cross‑site and cross‑region process harmonization.
• Reduce unnecessary customizations and technical debt.
• Align ERP evolution with enterprise architecture and integration standards.

• Design and continuously improve the ERP operating model.
• Develop succession plans and leadership bench strength.
• Establish cross‑regional collaboration standards.
• Balance internal capability development with targeted use of external partners.

• Own ERP related operating and project budgets.
• Manage strategic relationships with Infor, Microsoft, SAP and external partners.
• Optimize resource allocation to maximize ROI and system reliability.

• Bachelor’s degree in Information Systems, Computer Science, Engineering, Business, or related field required.
• Master’s degree (MBA or related) preferred.

• 12+ years of ERP experience in a manufacturing environment.
• Deep expertise in Infor LN (Cloud Edition strongly preferred).
• Experience supporting multi‑site and multi‑country operations.
• 5+ years leading managers or multi‑layer ERP organizations.
• Proven track record balancing operational stability with modernization initiatives.
• Experience with EDI integrations and enterprise system integrations.

• Strong understanding of Finance (GL, AP, AR), Manufacturing & Planning, Purchasing & Warehousing, Engineering & Quality, Service & Projects.
• ITIL or structured service management knowledge.
• Experience reducing ERP customization footprint.
• Demonstrated ability to implement governance frameworks.
• Executive‑level communication and stakeholder management skills.
• Cross‑cultural leadership experience (U.S. and LATAM preferred).
• Strong analytical and KPI‑driven decision‑making capability.

• Strength – Ability to lift 50 lbs.
• Motion – Majority of work at a computer; occasional physical work with equipment; ability to climb ladder or steps onto a locomotive.
• Vision/Hearing – Ability to operate a vehicle for travel and use a laptop/desktop.
• Work Environment – Large majority of time in an office; occasional work outside.
• Emotional Demands – Work with a team under pressure; safety and security responsibilities; effective communication in meetings, presentations, and written documentation; manage…