IT Support Analyst - Infor LN Logistics Consultant

Job Purpose

The Infor LN Logistics Consultant is responsible for implementing, configuring, optimizing, and supporting Infor LN logistics and supply chain processes. This role partners with business stakeholders to analyze current-state processes, perform gap analysis, translate requirements into LN configurations/functional specs, support testing and training, and provide post-go-live stabilization and continuous improvement.

12059

La Grange

Illinois

Progress Rail stands at the intersection of legacy and innovation—driving the future of rail with a pioneering spirit. Since its founding in 1983, the company has grown to become one of the world’s largest and most trusted providers of railroad products, services, and technologies. Today, Progress Rail delivers a comprehensive portfolio of cost-effective solutions to railway customers around the globe. From the rails themselves to the EMD® locomotives that ride them, the company’s products are in operation across more than 100 countries—powering progress and connecting communities.

In 2006, Progress Rail joined Caterpillar Inc., further strengthening its ability to lead the rail industry with cutting-edge technology, unmatched expertise, and a commitment to excellence. At Progress Rail, the team is not just building the future of rail—they are making history every day.

• Proven hands-on experience as a functional analyst in Infor LN Logistics / SCM delivering implementations and production support
• Strong understanding of end-to-end logistics and supply chain processes (procurement, inventory, warehousing, order fulfillment)
• Configure and optimize LN logistics processes across core functional areas such as Inventory, Procurement/Purchasing, Warehousing, Planning, and Order Management.
• Strong knowledge of logistics and supply chain business processes such as procure-to-pay, order-to-cash logistics flows, inventory/warehouse execution.
• Have Knowledge with Shop floor and Engineering modules i.e. Production planning, Order processing, BOM and routing management etc.
• Hands on experience on external EDI, inbound, outbound process.
• Strong communication skills; ability to work with business users and technical teams in parallel
• Support user enablement: deliver workshops and training; ensure knowledge transfer and documentation are in place.
• Provide day to day functional support for LN logistics processes by owning incidents/requests, triaging issues, coordinating resolution, and communicating status to stakeholders.
• Manage enhancements requests: scope, document requirements, validate impacts, support implementation, and ensure stable deployment into production.
• Work collaboratively with cross-functional teams
• Completed test evidence (CRP/UAT), training materials, and successful go-live support.

• Bachelor or higher degree in computer science or related field

• 8+ Years of experience working with ERP LN with deep knowledge of logistics modules
• Strong understanding of ERP in the manufacturing domain
• At least one end-to-end implementation project experience including technical support, testing and post go-live support.
• Excellent problem solving and communication skills, along with the ability to work independently, part of a cross-functional global team
• Have experience with ITSM process – Incident management, change management

• Hands-on experience with ERP customization tools
• Good to have experience with Teamcenter (PLM), barcode applications, Vendor portal etc.
• Have ERP related project management experience
• Certified ERP Functional analyst

• Strength – Position typically involves work in a standard office environment. Occasional standing and walking. Occasional light to medium lifting
• Motion – Position regularly requires standard repetitive motions and hand/eye coordination associated with office communications. Constant sitting, frequent walking, occasional standing. Dependent on position, may require occasional bending, reaching, grasping, crouching, kneeling
• Vision/Hearing Requirements – Frequent verbal communications, including…