Operations Planner and Buyer

Who We Are

Pioneer Service, established in 1990, is an ITAR-registered precision contract manufacturer specializing in Swiss CNC machining. We are AS9100D, ISO 9001, and ISO 13485 certified and manufacture tight-tolerance components for aerospace, medical, electric vehicle, and industrial customers.

Pioneer Service, established in 1990, is an ITAR-registered precision contract manufacturer specializing in Swiss CNC machining. We are AS9100D, ISO 9001, and ISO 13485 certified and manufacture tight-tolerance components for aerospace, medical, electric vehicle, and industrial customers.

As a WBENC-certified woman-owned business, Pioneer Service is committed to quality, reliability, responsive customer service, and on-time delivery.

The Operations Planner & Buyer is responsible for keeping production moving and customer orders on schedule.

This position manages production planning, purchasing, material availability, outside processing, inventory, and work-order accuracy within Global Shop Solutions (GSS). The Planner & Buyer works closely with Production, Engineering, Quality, Customer Service, Sales, and suppliers to identify shortages, capacity constraints, and scheduling conflicts before they affect production or customer delivery.

The right person for this role understands a machine-shop environment, is comfortable working directly with production, and uses ERP data to make practical decisions in a fast-moving manufacturing operation.

• Develop and maintain production schedules based on customer due dates, production capacity, material availability, tooling, outside processing, and current shop priorities.
• Create, release, maintain, and prioritize work orders within Global Shop Solutions.
• Monitor work-in-process and work-order progress from release through completion.
• Review customer requirements, open orders, overdue jobs, shortages, and production priorities daily.
• Identify scheduling conflicts, bottlenecks, material shortages, and other risks before they affect customer deliveries.
• Adjust schedules as priorities, machine availability, material availability, or customer requirements change.
• Coordinate production priorities and ship dates with Production, Customer Service, Engineering, Quality, and Sales.
• Review production routers and planning information for accuracy and communicate discrepancies for correction.
• Monitor work-center loading and capacity when developing and adjusting production schedules.
• Communicate schedule changes, shortages, and delivery risks promptly to the appropriate team members.

• Purchase raw material and other production-related items required to support manufacturing.
• Issue and manage purchase orders and maintain accurate supplier commitments within the ERP system.
• Coordinate outside processing and subcontracted operations.
• Follow open purchase orders and supplier delivery commitments and expedite when necessary.
• Negotiate pricing, lead times and purchasing terms when appropriate.
• Identify alternate suppliers and sourcing opportunities to improve cost, lead time, and supply reliability.
• Monitor supplier on-time delivery and purchasing performance.
• Resolve supplier delivery, quantity, pricing, and material issues that could affect production.

• Maintain accurate inventory, work-order, purchasing, and scheduling information within Global Shop Solutions.
• Monitor raw material, work-in-process, and finished-goods inventory.
• Investigate and help resolve inventory discrepancies.
• Maintain appropriate inventory levels while avoiding unnecessary excess inventory.
• Review ERP planning data, lead times, and other planning parameters for accuracy.
• Run…