Senior Sales Associate

Range USA is the nation’s largest operator of indoor shooting ranges — a friendly and safe place to shop, shoot, and learn. We’re committed to making every visit easy, welcoming, and memorable, and we believe every member of our team plays a direct role in that. We’re growing nationwide, and we want the right people with us. At Range USA, your work has real impact.

Position title:

Senior Sales Associate

Reports to:

Store Leader
Classification:
Full-Time / Non-Exempt / Hourly

The Senior Sales Associate serves as a sales-focused sales leader, responsible for driving personal sales while ensuring execution of daily store operations, compliance, and safety standards. This role acts as a key support to Store Leadership by owning opening/closing routines, operational processes, and in-store execution while delivering a best-in-class customer experience.

• Curious — ask questions, find and solve problems
• Passionate — care deeply about the brand, team, and customers
• Do it Right — take pride in accuracy and credibility
• Service — put others above ourselves

• Deliver exceptional customer service aligned with Range USA standards
• Review KPIs and coach team to expectations from this data
• Achieve or exceed individual and store sales metrics (firearms, memberships, classes, promotions)
• Build customer relationships and increase basket size through product knowledge and recommendations

• Execute daily operational tasks including opening/closing procedures, register management, and cash reconciliation
• Produce and maintain daily operational documents (store metrics, huddle notes, schedules)
• Support inventory flow, merchandising, and ad set execution to maintain visual standards
• Maintain overall store cleanliness and organization

• Ensure strict adherence to all firearm safety protocols for customers and staff
• Maintain compliance with ATF regulations, including accurate execution of 4473 forms and background checks
• Safeguard confidential information and ensure all processes meet regulatory standards Desired Skills & Experience
  • High School Diploma or equivalent required
  • 1–2 years of retail sales or customer service experience (specialty retail preferred)
  • Strong attention to detail with the ability to follow complex compliance procedures
  • Ability to handle confidential information with integrity
  • Flexible availability, including nights, weekends, and holidays
  • Strong communication skills and customer-first mindset
  Employee Benefits
  • Medical, Dental, and Vision health insurance
  • Unlimited Shooting — Free Classes
  • Industry-leading online and in-store discounts
  • Manufacturer rewards and points program
  • No firearm experience needed — we offer paid training