Business Development Representative

The Inside Business Development Representative (BDR) is Pioneer Service's front-line driver for new business growth, responsible for identifying, researching, and engaging prospective clients who can benefit from our precision machining capabilities. This role blends targeted account research with outbound calling and outreach against provided lead lists, working to build and manage a healthy pipeline of qualified opportunities.

The BDR is often the prospect’s first introduction to Pioneer Service, so they must represent our company with energy, professionalism, and genuine curiosity about a prospect's needs. For larger, strategic accounts, the BDR partners directly with the Director of Sales to develop and close the relationship together. For small to medium-sized accounts, the BDR takes ownership of the opportunity from first contact through close, managing the relationship independently.

The long-term goal is to fuel Pioneer's growth by consistently generating qualified opportunities and building lasting client relationships, some independently, and some in close partnership with leadership on our largest accounts while creating a positive first experience that reflects our core values and reputation for quality.

We are a fast-paced environment and value high-energy team members that have a strong work ethic, a great attitude, a sense of humor, a strong sense of urgency and care deeply about doing great work.

• Comfortable researching target industries/companies and identifying good-fit prospects, as well as working outbound campaigns against provided lead list
• Confident making outbound calls, emails, and Linked In outreach daily
• Ability to quickly build rapport and tactfully qualify a prospect's needs, budget, and timeline
• Strong verbal and written communication skills, especially in summarizing a qualified lead clearly for internal partners
• Comfortable with CRM tools, email platforms, and research tools (Linked In Sales Navigator, industry directories, etc.)
• Resilient and persistent - comfortable with rejection and consistent follow-up
• Ability to manage and prioritize a pipeline of prospects at different stages simultaneously
• Strong attention to detail in logging outreach activity and prospect data for future reference
• Technical aptitude with familiarity reading engineering prints/drawings, able to reference part specs, materials, and tolerances in prospect conversations without needing deep expertise in critical features or GD&T
• Basic understanding of manufacturing/machining processes, or strong willingness to learn quickly
• Be an excellent example of our core values, the Pioneer story, a role model for #bea Pioneer, and a great advocate for the company

• Research target industries, companies, and decision-makers that align with Pioneer's ideal customer profile
• Build and maintain a prioritized list of target accounts alongside leads provided by leadership
• Monitor industry news, trade shows, and market trends for new business opportunities
• Review basic customer prints/drawings to understand part requirements and support informed prospect conversations, escalating detailed technical review to Engineering as needed
• Conduct outbound calls, emails, and Linked In outreach to prospects daily
• Qualify inbound and outbound leads through discovery conversations (needs, timeline, decision process, fit)
• Document all outreach activity, conversations, and lead status clearly in the CRM
• For small to medium-sized accounts: manage the full sales cycle independently, from initial outreach through quoting, negotiation, and close
• For large/strategic accounts: partner closely with the Director of Sales throughout the sales process, providing account research, relationship-building support, and coordination
• Prepare clear account summaries and status updates for larger deals being worked jointly with the Director of Sales
• Schedule and, where appropriate, join meetings/calls between prospects and the Director of Sales for major accounts

• Track weekly/monthly outreach metrics (calls, emails, meetings booked, leads qualified)
• Provide input to leadership on messaging,…