Field Service Representative

Company Description

Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's Water Tech Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy.

Together, we pursue a shared mission to create a more sustainable future.

Job Summary: As a Field Service Representative (FSR), you’ll be on the front lines providing operations and maintenance expertise on water treatment systems for one of our customers from one of a variety of industries. This mission-critical role involves working on a variety of technologies, including catalytic oxidation, wastewater clarification, media filtration, softening, reverse osmosis (RO), and filter press separation.

Duties & Responsibilities:

• Operate, monitor, and optimize equipment performance
• Conduct critical and preventative maintenance and calibration activities on equipment
• Take samples and support the Lab FSR in performing analytical testing such as: pH, COD, DO, Ammonia, ATP, TSS, 30-min settling tests, Phosphorus, in addition to various other site-specific testing requirements
• Support the Lab FSR in reviewing lab data and making appropriate process changes based upon plant conditions and laboratory results
• Utilize a forklift as needed for plant operations purposes
• Monitor, adjust, and maintain chemical injection systems
• Support the maintenance team in maintaining inventory of spare parts and adequate supply of chemicals and replacement parts
• Carry out mechanical, electrical, and control troubleshooting on equipment such as valves, air compressors, ejectors, process pumps, blowers, and instrumentation
• Create and maintain site documentation, and provide customers with detailed technical summaries of work performed
• Consult with shift lead and site management
• Ensure contract compliance with volume and quality specifications
• Meet customer access requirements to sites
• Other duties as required
• Data interpretation, record-keeping, reporting, and critical decision-making skills

The job description is not designed to capture all of an employee’s responsibilities but is intended to capture the essential functions of the role. Responsibilities may change over time and may be assigned at any time.

Knowledge, Skills & Abilities:

• Knowledge of basic wastewater or water treatment
• Knowledge of preventative maintenance for pumps, bearings, blowers, and general rotating equipment
• Knowledge of basic computer skills
• Proficient in Google Suite and/or related software
• Excellent mechanical know-how and problem-solving skills
• Ability to read, write, and communicate orally in English in a fluent manner

Education & Experience:

Required

• High School Diploma / GED / Home School Certification OR international equivalent; 2+ years’ experience of service/maintenance or equivalent in an industrial environment
• A valid driver's license

Preferred

• Bachelor's or Associate's Degree in Science/Engineering (STEM) or technical certificate in Instrumentation

Working Conditions:

• Work is performed primarily indoors in an industrial environment
• There are other typical industrial risks, and training will be provided as needed

Join a company that values Responsibility, Solidarity, Innovation, Customer Focus, and Respect. You'll have opportunities for comprehensive leadership development, career advancement, and the chance to make a meaningful impact on sustainability and environmental protection while leading a talented team.

At Veolia, we realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We’re an organization that champions diversity and inclusion at every rung of the ladder and are proud to be an equal opportunity workplace. We offer challenging and meaningful…