Auto Repair Specialist

6123 - Lafayette - 5825 Johnston Street, Lafayette, Louisiana, 70503

As an Auto Repair Specialist I, you will perform diagnostic, mechanical and cosmetic repairs on customer and internal Car Max vehicles, ensuring every car meets our high standards of safety and quality. You will deliver exceptional customer service throughout the repair process, guided by Car Max’s principles. This role is ideal for individuals who thrive in a fast‑paced environment and take pride in precision and integrity.

We provide the tools, training and support you need to succeed and grow your career.

• Perform accurate diagnostics and complete mechanical and cosmetic repairs on all vehicle systems
• Inspect vehicles to meet Car Max Quality Standards and complete state inspections when required
• Manage repair orders, ensuring accuracy in labor, parts and billing documentation
• Utilize proprietary and universal software systems
• Maintain a clean, organized workspace following Car Max 5S standards and safety protocols
• Provide leadership and functional expertise to support associates and managers across the store
• Follow Car Max Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area

• Completion of Car Max New Associate Orientation and Kronos Training for Hourly Associates
• Ability to read, interpret and transcribe data accurately for record‑keeping
• Strong multitasking skills to perform duties in a high‑energy, fast‑paced environment
• Physical capability to perform work, including lifting up to 50 lbs and standing or walking for extended periods, in a role that blends office and outdoor environments with potential exposure to noise and inclement weather; requires flexibility to work nights, weekends and holidays, and adherence to Car Max uniform standards
• Excellent communication and customer service skills, including active listening and telephone etiquette
• Where required by State/Local law, maintain ASE Certifications in Steering and Suspension (A4), Brakes (A5), Heating Air Conditioning (A7), Electrical (A6), Engine Repair (A1), Manual Drive Train and Axles (A3), Engine Performance (A8) and Automatic Transmission/Transaxle (A2)

Car Max is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.