Field Service Representative

Want to build a brighter, bolder future and cultivate your career?
Join Ecolab's team and help create a world in which we all thrive.

Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons of water annually. We serve industries from food & beverage to mining and manufacturing, delivering innovative solutions that reduce, reuse, and recycle water while protecting systems and equipment. Our team combines deep technical expertise with smart technology to drive efficiency, sustainability, and performance.

Ecolab is seeking a Field Service Representative where your hands‑on skills and customer‑first mindset will help shape a more sustainable future. You'll be part of a purpose‑driven team that supports water treatment and disinfection systems across a variety of industries. You'll work independently in the field, building trusted relationships with customers and delivering solutions that protect vital resources and improve operational performance.

• Deliver expert service and support for cooling tower cleaning and water disinfection
• Provide technical support and escalates complex challenges as needed
• Build strong relationships with customers and promote best practices
• Ensure full compliance with safety policies and procedures
• Execute required chemistry tests, log, and report data, and maintain product inventories at customer accounts
• Provide routine service support to Sales Representatives in strategic district accounts to execute agreed‑upon customer system assurance plans
• Provide technical support to customers; identifying and resolving customer pain points, escalating as required

• This position will be based in New Orleans, LA
• Targeted accounts are within the downstream industries

• You'll work in a dynamic, hands‑on environment with autonomy and support
• You'll help customers meet sustainability goals while protecting their critical assets
• You'll gain access to industry‑leading training and development programs

• High school diploma or equivalent
• Experience in water treatment or an industrial/mechanical environment
• Position requires a current and valid Driver's License with no restrictions
• No immigration sponsorship available for this position

• Lifting up to 50 pounds
• Exposure to hot, cold, noisy, or dirty environments
• Stooping, kneeling, crouching, reaching, balancing, walking, standing, climbing

Ecolab is committed to providing reasonable accommodation to qualified individuals with a disability.

• Associate's degree or trade school certification
• Demonstrated mechanical aptitude
• Experience in water treatment or specialty chemical industry
• Familiarity with boilers, cooling towers, and wastewater treatment systems
• Proficiency with Microsoft Office Suite

• Starting on Day 1:
  Access to our comprehensive benefits package including medical, dental, vision, matching 401K, company‑paid pension, stock purchase plan, paid parental leave, select discounted childcare resources, and more.
• The opportunity to take on some of the world's most meaningful challenges, helping customers achieve clean water, safe food, and healthy environments.
• The ability to make an impact and shape your career with a company that is passionate about growth.
• The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best.

The pay range for this position is $54,100‑$81,200. Many factors are taken into consideration when determining compensation, such as experience, education, training, geography, etc. We comply with all minimum wage and overtime laws.

Ecolab strives to provide comprehensive and market‑competitive benefits to meet the needs of our associates and their families.

To meet customer requirements and comply with local or state regulations, applicants for certain customer‑facing roles may need to undergo additional background screens and/or drug/alcohol testing for customer credentialing.

Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws.

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the Fair Chance initiatives and the principles of Equal Employment Opportunity (EEO) through affirmative action.