Service Technician

JOB DETAILS

Job Location:

The Preserve at Lakeland Hills Apartments - Lakeland, FL 33805

Position Type:
Full Time (30-40 hours per week)

Education Level: Not Specified

Salary Range: $24.00 - $26.00 Hourly

Travel Percentage:
Up to 25%

Job Shift: Day (including weekend and on‑call)

Job Category:
Real Estate

Position:
Service Technician

Reports To:

Community Manager

Direct Reports:
No

BH is a people‑first multifamily owner and operator that grew from a small startup into one of the nation's largest commercial real estate companies. Founded in 1993, BH is celebrated for its simple commitment to doing business the right way and investing in its team. Today, BH manages over 100,000 units, employs over 2,800 people, owns its processes in‑house, and is praised by Fortune Magazine as the “Best Workplace for Women,” “Best Workplace for Millennia ls,” and “Best Workplace for Diversity.”

Powered by innovation and a can‑do attitude, BH improves daily, striving to construct a smarter way to live, invest, manage, and grow.

BH is passionate about setting the standard in the multifamily industry. We are a welcoming band of go‑getters who think big, sweat the details, and take our work (but never ourselves) too seriously. We set our sights high, own our mistakes, and turn lemons into lemonade. We are incredibly proud of where we’ve come from and are ready to tackle what’s next.

As the Service Technician, you’ll assist with the oversight of the physical assets, general maintenance repairs, apartment make‑readies, preventive maintenance, and construction or rehabilitation projects for the property. You will maintain an adequate inventory of supplies for repairs, demonstrate a strong commitment to the service needs of internal and external customers, and represent the company in a professional and courteous manner.

• Use industry‑specific technology to establish priorities and respond to service requests, monitoring completion within company standards.
• Complete maintenance requests, replacements, and upkeep within company standards, including exterior grounds and common areas, HVAC and appliance repairs, and assist with make‑readies as needed.
• Identify and correct hazardous community conditions, reporting hazards to the Community Manager and Service Manager.
• Ensure preventive maintenance programs are implemented, followed, and documented per BH program guidelines.
• Maintain the security of all property‑issued tools.
• Post notices to vacate and other community communications, if applicable.
• Work with the office team and/or Service Manager to schedule weekly apartment make‑ready, ensuring all repairs, replacements, and cleaning are completed to make apartments move‑in ready.
• Assist with determining supply and equipment needs.
• Oversee maintenance operations and staff in the absence of the Service Manager.
• Share on‑call responsibilities, including inclement weather conditions, with the maintenance team.
• Respond to resident requests per company standards.
• Understand and comply with Occupational Safety & Health Administration (OSHA) and all other safety requirements; possess knowledge of federal, state, and local code and internal policies.
• Other duties as assigned.

• Minimum of three years of progressive maintenance and safety experience.
• Intermediate computer skills, including industry‑specific technology required to perform job functions.
• Ability to perform manual, task‑oriented work under minimal supervision and prioritize tasks.
• High School diploma is a plus.
• Required
  
  Certifications:
  
  Must possess upon selection or obtain within an established timeframe: EPA Core, Type I‑Appliances, Type II‑HVAC certification.
• Required to provide own industry‑specific hand tools.

• Lifting up to 50 pounds.
• Full range of motion with upper and lower body; continual movement including standing, walking, bending, stooping, crawling, and climbing stairs.
• Ability to work with both hands for frequent grasping and manipulation.
• Push or pull items and reach overhead.
• Operation of a motor vehicle onsite, if applicable.
• Exposure to all weather conditions.

Experienced

Property Management

Full‑Time

Onsite

Monday‑Friday (work schedule may vary). Some overtime may be required and ability to work extended hours, including on‑call or participation in a rotating on‑call schedule, may be necessary to meet business needs.

BH is an Equal Employment Opportunity Employer. We foster the diverse voices of our community by advocating for inclusivity, celebrating our differences, and continually evolving our practice to make BH a better place to work and live.