Senior Facilities Manager

Senior Facilities Manager

Housing Development Corporation Mid Atlantic (HDC) is currently seeking a full-time Senior Facilities Manager.

At HDC Mid Atlantic, we believe everyone deserves a safe, welcoming, and affordable place to call home—and we're committed to making that a reality every day.

When you join HDC, you're not just taking a job—you're becoming part of a mission-driven organization where your work has a direct and meaningful impact on people's lives. Every role contributes to housing stability, stronger communities, and opportunities for residents to thrive.

Since 1971, we've been trusted developers, property managers, and community partners, working alongside our neighbors to create real change. Today, we own and/or manage over 3,300 apartments across Pennsylvania, Delaware, and Maryland, serving nearly 4,500 residents including seniors, families, and individuals living with disabilities.

At HDC, you'll be part of a team that values excellence, equity, collaboration, community, and integrity. We invest in our people, support growth and development, and empower our employees to make a difference—both in our communities and within the organization.

If you're looking for work that is meaningful, people-centered, and connected to a greater purpose, you'll find it here.

The Senior Facilities Manager provides operational leadership and oversight of maintenance and facilities operations across HDC Mid Atlantic's portfolio. Working under the direction of the Director of Property Management, this position ensures consistent maintenance practices, staff development, regulatory compliance, emergency preparedness, vendor performance, and operational excellence across all communities. The Senior Facilities Manager serves as the organization's maintenance subject matter expert and supports the successful execution of facilities-related initiatives, programs, and projects that promote safe, quality, and resident-centered communities.

Essential Duties and Responsibilities:

The following statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential functions of this position and should not be considered a detailed description of all work requirements. HDC may change specific job duties with or without prior notice based on organizational needs.

Facilities & Maintenance Operations:

• Provide portfolio-wide oversight of maintenance operations, ensuring consistent performance, quality, safety, and regulatory compliance across all communities.
• Conduct regular site visits to evaluate property conditions, maintenance performance, resident service delivery, and adherence to organizational standards.
• Support capital improvement planning, maintenance contracts, procurement activities, property due diligence, community transitions, and facilities-related projects.
• Promote maintenance practices that support excellence in resident satisfaction, quality, housing stability, and asset preservation.

Staff Supervision & Training:

• Directly supervise assigned facilities staff, providing coaching, performance management, professional development, and accountability.
• Develop and maintain maintenance training programs, standard operating procedures, and best practices that promote technical excellence, safety, operational consistency, hospitality, and resident-centered service.
• Foster a culture of professionalism, continuous improvement, and alignment with HDC's mission, values, and service standards.

Emergency Preparedness:

• Lead the organization's Emergency Preparedness Program and maintain the Emergency Response Plan.
• Coordinate emergency preparedness training and response readiness across Property Management operations.

Performance Management:

• Serve as the subject matter expert for maintenance technology platforms, systems, and operational resources.
• Monitor maintenance performance metrics, analyze operational trends, and develop reports, dashboards, and recommendations that support continuous improvement and operational excellence.
• Develop and maintain maintenance manuals, preventive maintenance programs, resident education materials, and related resources.
• Identify…