Team Lead, Maintenance​/Cleaning

Location: USA - Lancaster, 3701 Midpoint Drive

Division: Solutions

Job Posting

Title:

Team Lead - 113087

Time Type: Full Time

The Team Lead has general responsibility for coordinating and overseeing all operational activities assigned to them daily. Under the direction of the Operations Supervisor, the Team Lead oversees associates dedicated to warehousing, receiving, and shipping product in a manner consistent with company service and cost objectives.

Training Responsibilities:

• Mentor and train new and existing associates in specific distribution activities to help achieve established customer demands
• Train associates on current Standard Operating Procedures, including shipping, receiving, picking, and/or quality control
• Assist in forklift operation and certification for new and existing associates

Shipping/Receiving Responsibilities:

• Oversee and coordinate unloading of inbound shipments, orderly stacking of product, and the picking and staging of outbound shipments in accordance with productivity objectives
• Verify required inbound/outbound paperwork with drivers, ensuring all products are properly counted
• Efficiently and accurately load orders according to the appropriate doors and trailers
• Process all shipping/receiving/picking functions as defined by the SOPs
• Research discrepancies that may occur in the shipping and receiving process

Customer Service:

• Conduct yourself in a professional manner in appearance and communications
• Communicate with customers telephonically, electronically, or in person as needed
• Prepare required activity reports accurately and efficiently for site management

Quality Control Responsibilities:

• Use appropriate documentation to ensure all product and orders are handled correctly and accurately picked
• Verify that products meet quality standards, report damages or discrepancies, and perform packaging tasks such as stacking, shrink‑wrapping, and labeling
• Process all quality control functions as defined by the SOPs
• Report inconsistencies and/or problems to the Operations Supervisor or Operations Manager
• Participate in quality meetings

Safety, Housekeeping, and Compliance:

• Comply with relevant ISO standards, safety protocols, and OSHA/MSDS standards
• Execute all safety protocols and promote a safe work environment
• Maintain cleanliness of the warehouse and assist in its security
• Participate in safety meetings

Labor Management:

• Direct warehouse work team to achieve objectives
• Assist associates and temporary labor with productivity sheets and payroll hours
• Assist in maintaining staffing levels consistent with productivity
• Participate in establishing and implementing work schedules
• Ensure process adherence to quality procedures and guidelines

Responsibility and Authority:

• Participate in department meetings
• Initiate action to prevent non‑conformities and recommend solutions through designated channels
• Immediately bring all non‑conformities to the Quality Department

Equipment Operation:

• Operate equipment including sit‑down, stand‑up, reach truck, sweeper scrubber, scissor lift, cherry picker, Aisle Master, or pallet jack
• Insure equipment upkeep and report problems; inspect and perform minor maintenance daily
• Maintain active forklift certification and operate all equipment safely and efficiently

Maintenance:

• Perform or assist in building, grounds, and equipment maintenance as assigned

Other Duties:

• Perform clerical and administrative tasks such as answering phones, scheduling, appointments, greeting visitors, and record keeping
• Work evenings and weekends as needed; work overtime as dictated by business
• Perform other duties as assigned

• None

Education and/or

Experience:

• High school diploma or GED
• 1 year experience in logistics/distribution or a related environment
• Able to operate MHE
• Must be able to work in unregulated temperatures within the warehouse (mild to moderate during warmer and colder months)

Certificates, Licenses, Registrations or Professional Designations:

• Completion of a forklift training program

Computer

Skills:

• Basic computer skills
• RF Scanners
• WMS functions

Language

Skills:

• English…