Dining Room Team Lead

Dining Room Team Lead
Cherish at Central Park – Langford, BC
Full‑Time

At Cherish at Central Park, we believe dining is an important part of joyful living. Our dining room is a place where residents gather, connect, and feel at home.

We are looking for a second Dining Room Team Lead who will work as a team with our current Team Lead to combine hands‑on service with leadership, ensuring our dining experience is welcoming, efficient, and delivered with dignity and care. This is a working leadership role, where the successful candidate will actively serve residents while supporting and guiding the server team.

• Lead by example in all aspects of dining room service including greeting residents, taking orders, and serving meals.
• Provide on‑shift guidance and coaching to servers and new staff.
• Support the Head Chef with server performance reviews.
• Assign and supervise completion of daily service tasks.
• Troubleshoot service issues and escalate concerns when appropriate.

• Assist with scheduling for the server team.
• Help coordinate staff time‑off requests and absences.
• Support training and mentoring of new team members.
• Maintain smooth communication between the kitchen and dining room teams.
• Monitor service flow, table turnover, and cleanliness standards.

• Build positive relationships with residents and respond to requests with professionalism and care.
• Help create a warm and dignified dining atmosphere that reflects the Cherish community.
• Support themed dinners, family events, and special occasions.

• Ensure all health and food safety protocols are followed.
• Maintain clean and organized service areas.
• Monitor adherence to dress code, safety practices, and professional standards.

• Criminal Record Check with Vulnerable Sector clearance.
• Bondable.
• 1+ year supervisory experience.
• 2+ years serving experience.
• Experience working with seniors is considered an asset.

• Grade 12 or equivalent combination of education and experience.
• WHMIS certification.
• Food Safe Level 1 (completed within the last two years).

• English fluency, written and oral required.

Apply today and make a difference every day! No phone calls please. Eden Associates preferred.