Community Manager; Affordable Housing

Position: COMMUNITY MANAGER (Affordable Housing)
Location: Torrence Place Apartments;
Lansing, IL
Schedule: Monday-Friday, plus weekends/holidays as needed
Salary: $58K - $70K, commensurate with experience

Benefits: Health, dental, vision, Simple IRA, PTO, life and supplemental insurance, short- and long- term disability, and more.

Please Note:
Communications regarding this position may include the company name "Banner Property" and should be deemed legitimate."

Qualifications:

Required:

• High School diploma or GED
• At least 3 years of experience in multifamily property management
• Tax Credit Certification (or ability to obtain within 120 days of hire)
• Proficiency in Microsoft Word and Excel
• Strong communication, organizational, and leadership skills
• Valid driver's license, auto insurance, and reliable transportation

Preferred:

• Bachelor's degree and 5+ years managing staff and property operations
• Accredited Residential Manager (ARM) certification
• PSH Expertise:
  Prior experience in Permanent Supportive Housing (PSH) is highly preferred, specifically a demonstrated ability to navigate the unique needs of residents who have experienced homelessness, trauma, or have complex physical and behavioral health needs.

Physical Requirements:

• Must be able to lift up to 20 lbs. occasionally
• Frequent walking, stair climbing, and site inspections (including attics/roofs)

At Full Circle Communities, Inc., we're driven by a mission to increase access to affordable housing through thoughtful development, preservation, and supportive services. We believe that safe, affordable homes build strong, vibrant communities-and we're looking for someone who shares that vision.

We are seeking a highly motivated Community Manager to oversee the day-to-day operations of one or more properties in our regional portfolio. This role is vital to the success and stability of our communities and plays a central part in creating positive, supportive living environments for our residents. You will lead property staff, manage finances, ensure regulatory compliance, oversee maintenance, and foster strong resident relations.

Key Responsibilities:

Team & Leadership

• Assist in hiring, training, and supervising on-site property staff
• Provide feedback and contribute to performance reviews
• Enforce company policies and ensure a professional, respectful work environment

Financial Oversight

• Collect and post rent, handle deposits, and manage petty cash
• Approve invoices and assist with budget creation and variance reporting
• Recommend rent increases and manage evictions when necessary

Provider Partnership:

• Maintain a high-functioning relationship with on-site service providers to coordinate resident support, manage reasonable accommodation requests, and proactively address lease compliance through a collaborative, mission-driven lens.

Regulatory Compliance

• Ensure ongoing compliance with a variety of housing programs, including:
  Section 42, HUD, HOME, Section 811, PBRA, FHLB, and Bond Programs

Administrative & Leasing

• Approve and reject applicants (subject to change)
• Maintain accurate lease files and property records
• Monitor and improve leasing performance and occupancy rates
• Analyze market trends and coordinate advertising

Maintenance Oversight

• Ensure timely response to maintenance requests
• Conduct unit and site inspections
• Coordinate with vendors and contractors
• Respond to emergency situations promptly

Resident Engagement

• Serve as a key point of contact for resident concerns
• Support lease renewals and resident retention
• Oversee resident activities and community-building efforts

Why Join Full Circle?

We're more than a property management company-we're a mission-driven organization that puts people first. Join a passionate team dedicated to housing equity and make a direct impact on the lives of residents across our communities.

Pre-Employment Requirements: final candidates will be required to pass a background check and provide professional references.

Full Circle Communities is an Equal Opportunity Employer.