Registered Nurse; RN - Case Management

Job Overview

Chen Med is seeking a Registered Nurse (RN) Case Manager (Nurse Case Manager
1) in Lansing, Illinois. The position is ongoing staff employment, focused on case management within a primary care setting.

Specialty:
Case Management

Discipline: RN

Duration:
Ongoing

Employment Type:

Staff

Salary:
Competitive $36.90 – $52.70 hourly, based on qualifications and experience.

• Manages and plans for transitions of care, discharge and post‑discharge follow‑up for patients admitted to high‑volume hospitals.
• Establishes a trusting relationship with patients and their caregivers.
• Collaborates with clinical staff in developing and executing the plan of care to achieve goals.
• Reports variations to PCP/Transitional Care Physicians and implements actions as appropriate.
• Builds relationships with preferred acute care providers and directs referrals.
• Coordinates the integration of social services/case management functions across pre‑acute, ER, acute and post‑acute settings.
• Coordinates patient transition to the most appropriate level of care using preferred providers.
• Keeps PCP informed of patient condition via email, DASH, HITS or other communication methods.
• Introduces self to patient/family and explains role and processes.
• Provides high‑intensity engagement with patient and family.
• Facilitates patient/family conferences to review treatment goals and optimize resource utilization; provides education and identifies post‑hospital needs.
• Serves as a patient advocate and enhances collaborative relationships to empower informed decisions.
• Addresses advanced care planning including treatment goals and advance directives.
• Refers complex psychosocial or economic cases to social workers or counseling services.
• Reports suspected child or adult abuse per mandated requirements.
• Obtains onsite EMR access at priority facilities.
• Maintains clinical and progress notes for each patient and provides progress reports to PCP and others.
• Submits required documentation in a timely manner in the appropriate computer system.
• Participates in surveys, studies and special projects as assigned.
• Conducts concurrent medical record review using specific indicators and criteria approved by medical staff.
• Investigates and reports adverse occurrences, and performs staff education related to resource utilization, discharge planning and psychosocial aspects of care.
• Promotes efficient utilization of clinical resources and mobilizes resources within a specific timeframe.
• Conducts utilization review from admission through discharge.
• Evaluates patient satisfaction and quality of care.
• Communicates with physicians regularly throughout hospitalization and develops effective working relationships.
• Assists physicians in maintaining appropriate cost, case and desired patient outcomes.
• Facilitates provision of social services to patients, families, and significant others to maximize benefits from healthcare services.
• Completes expanded assessment of patients and family needs at admission and completes psychosocial assessment.
• Directs and participates in development and implementation of patient care policies and protocols.
• Attends meetings and performs duties as assigned, modified at manager’s discretion.

• Acute Case Manager (hospital based) – Adds duties such as identifying inpatient vs. observation status, managing safety risk, implementing coaching programs, coordinating SNF transitions, and discussing CCM/DM program eligibility.
• Community Case Manager (clinic & community based) – Provides telephonic or outpatient visits to high‑risk patients, disease‑management oversight, plan of care coordination, caregiver support, and community resource navigation.
• Community/SNF Case Manager – Adds SNF visits, validates level of care and duration of stay, ensures safe transition home, and collaborates with payor onsite SNF case managers.
• Transitional Case Manager (blended role) – Combines acute and community responsibilities to manage patient transition across settings.

• Strong interpersonal and communication skills with diverse…