Lansing-Back End Associate

Position: 601-Lansing-Back End Associate
Job description

Position Title:

Backend Associate

Reports to:

Backend Supervisor
Department:
Receiving
FLSA:
Non
- Exempt

Position Summary:

The Backend Associate are required to hang and/ or process all new merchandise accurately and
efficiently in accordance with Forman Mills productivity standard.
Maintaining a clean, tidy and organized backroom.

•

Principle Duties and Responsibilities:

Ensure loading dock is clean and free from debris

• Unload / load trucks

• Breakdown truck deliveries by sorting cartons by departments on pallets

• Stage sorted pallets to be processed.

• Ensure Processing tables are supplied with pants and shirt hangers.

• Removal of trash and empty pallets in the processing area.

• Compacting trash

• Baling cardboard

• Removal of layaways from the front end

• Maintain organization of the layaway room

• Retrieval of layaways for customer pickups and cancelations

• Perform maintenance duties when needed

• Processing of merchandise consist of hanging all shirts and pants

• Ticketing

• Size nub select merchandise as outlined

• Security tagging select merchandise as outlined

• Verify description and unit received against carton label

• Ensure outstanding customer service by greeting, assisting and thanking each customer in a
positive approachable manner.

• Present a positive image towards all team members, customers and the community.

• Responsible for accurately scanning all merchandise to prevent any inventory adjustments

• Performs additional tasks when needed outside the receiving area to include:
o Cross train on the register
o Cross trained Fitting room
o Sales floor recovery
o Merchandising/ stocking
o Markdowns

• Help deter theft by reporting all dishonest behavior to management and/ or Loss Prevention
department

Position Requirements :

• Ability to work varied hours/days, including 2-3 nights per week, weekends and holidays to meet
the needs of the business.

• The ability to work in different areas of the store such as selling floor, fitting room, and frontend
as directed by supervisors and management.

• Ability to communicate effectively as it relates to communicating to customers and team
members all Forman Mills written policy and procedures, training materials, directives and any
other materials Forman Mills produces.

• Ability to perform basic math functions to operate the register, make change and conduct
inventory.

• Physical requirements include lift up to 50 lbs. Use of hands and fingers in a continuous and
repetitive activity. Adequate fitness level to meet the demands of frequent walking, standing,
stooping, kneeling, climbing, pushing and repetitive lifting with or without reasonable
accommodation.

Minimum Requirements:

• Must be 18 years or older

•

Education:

High School Diploma or Equivalent

• Job Related

Skills:

Math, ability to count money and give accurate change

• Safely use a carton knife

• Price ticket fastener gun

• Ability to handle different customer's personalities in a professional manner

• High Energy, Positive attitude, Friendly, Courteous,

• Excellent People Skills

• Computer

Skills:

o POS Software and Equipment
o Scanning ticketing gun
o Kronos (Time and Attendance)
o Calculator