Senior engineer, software development

Requirements

• High School diploma or equivalent, or relevant experience in a hotel or related field required
• Minimum of three years of progressive experience in a hotel or related environment preferred
• Vocational training or college coursework in a relevant field is beneficial
• Previous supervisory experience is a plus
• Flexible schedule with the ability to work long hours when necessary
• Capable of lifting over 100 pounds occasionally, over 50 pounds frequently, and over 20 pounds constantly
• Maintain a friendly and welcoming demeanor at all times
• Strong verbal and written communication skills with employees and guests
• Ability to listen, understand, and address concerns from employees and guests
• Proficient in multitasking and prioritizing tasks to meet deadlines
• Approach all interactions with guests and employees in a courteous and service-oriented manner
• Attend all scheduled hotel meetings and training sessions
• Consistent attendance in line with Highgate Hotel Standards, adjusted as needed
• Adhere to personal appearance and grooming standards, including wearing the proper uniform and nametag
• Comply with Highgate Hotel regulations to support safe and efficient operations
• Focus on productivity, identify issues, and assist in finding solutions
• Effectively handle issues, including anticipating and resolving them as they arise
• Capable of comprehending and applying complex information from multiple sources to achieve goals
• Willingness to cross-train in other hotel-related departments
• Maintain confidentiality of sensitive information
• Show initiative, proactively addressing guest or operational needs
• Perform additional tasks as directed by management

Responsibilities:

• Execute repairs on hotel air conditioning systems including changing filters, cleaning coils, and replacing motors
• Conduct preventive maintenance on all equipment such as boilers, chillers, HVAC systems, and electrical components
• Gather necessary readings from equipment
• Test and document cooling tower operations
• Replace and set up televisions as necessary
• Change light switches, outlets, bulbs, and fixtures
• Carry out furniture repairs to maintain quality
• Replace and fix pumps as needed
• Complete plumbing repairs for issues like clogged drains and leaks
• Ability to read and interpret blueprints and wiring diagrams
• Trace and repair all varieties of water lines
• Diagnose and fix kitchen equipment malfunctions
• Keep accurate records of repairs and preventive maintenance activities
• Ensure all work adheres to local, state, and federal regulations
• Test, clean, and repair swimming pools and spas
• Paint designated areas to maintain aesthetics
• Repair and finish drywall
• Fix various types of wall coverings
• Repair and set up the hotels electronic lock systems
• Assist in supervising fellow engineering staff
• Help schedule preventive maintenance tasks

Company:

At Highgate, we are a prominent real estate investment and hospitality management firm, managing over $15 billion in assets and operating more than 400 hotels globally across North America, Europe, the Caribbean, and Latin America. With a rich history of 30 years in the hospitality sector, we are known for our innovative approach, providing expert advice throughout the property lifecycle—from planning and development to recapitalization and sale.

Our diverse portfolio showcases unique lifestyle hotel brands, established names, and independent properties, all enhanced by contemporary programming and advanced digital capabilities. Our executive team consists of experienced leaders in hospitality, and our corporate offices span the globe, making Highgate a trusted ally for top ownership groups and major hotel brands. Join our team and be part of our mission to elevate the guest experience.