Utility Porter, EVS

Summary

Primary responsibility of the Utility Porter Public Area is to maintain the cleanliness of the property, both indoors and outdoors. Duties are performed in accordance with departmental and property policies, practices, and procedures.

• Assist in processing and transporting all received packages and materials.
• Ensure security and accuracy when releasing packages or facilitating deliveries.
• Clean, sanitize, and service assigned public areas and guest rooms, including bathrooms, tubs, showers, beds, and general areas.
• Pan, mop, strip, finish high‑speed burnishes, spray buffs, neutral cleans, and restore all floor surfaces, including parking garages, as necessary and assigned.
• Maintain all equipment and work areas clean, neat, and orderly at all times.
• Extract and Shampoo carpets damaged by floods according to flood response procedures when needed.
• Conduct minor repairs such as fixing screws and changing light bulbs.
• Open packages and discard empty boxes as needed.
• Perform high dusting and window cleaning in all assigned rooms and public areas.
• Operate specialty equipment compliant with safety and procedural guidelines, including lifts, scrubbers (ride‑on and walk‑behind), burnishers, floor machines, wet/dry vacuums, spotting machines, robotics extraction, carpet spotting, high dusting of ceiling vents, and wall decorations.
• Maintain and clean all public area restrooms and showers, including urinals, sinks, janitorial closets, and locker areas.
• Empty and replace liners for trash receptacles in all areas.
• Maintain all escalator and elevator landing and side rail in all public areas.
• Ensure consistent and regular attendance.
• Account for inventory of all cleaning products and chemicals, ensuring lockers are fully stocked.
• Preventatively maintain public areas: shampoo, vacuum carpets and furniture, strip, polish, and wax hard floors, wash windows, walls, and ceilings, empty litter bins, ash urns, service restrooms, polish brass, handrails and fixtures, clean glass doors, smoking rooms, casinos, cigar bars, and odor‑control areas on a regular basis.
• Operate hand trucks and flatbed carts to move equipment to assigned work areas.
• Handle and dispose of bio‑hazard material in accordance with OSHA.
• Safely use cleaning chemicals and equipment according to OSHA regulations, company and departmental policies, and personal protective equipment guidelines.
• Maintain complete knowledge of and compliance with departmental policies, services, and procedures.
• Empty and clean ashtrays, urns, and trash cans in all public areas, including parking garages.
• Remove spots from mirrors, doors, windows, and walls in assigned areas.
• Report maintenance needs to the Assistant Director.
• Perform other duties as assigned.

• Working knowledge of carpet/floor care experience, chemical/cleaning supplies, and techniques/equipment, including Safety Data Sheet (SDS) and OSHA regulations.
• Ability to communicate via a two‑way radio with management and co‑workers.
• Ability to operate heavy‑duty machines.
• Willingness to work varied shifts, including nights, weekends, and holidays.
• Effective communication in English.
• Polished appearance and demeanor.
• Excellent customer service skills.
• Ability to obtain and maintain full knowledge and understanding of company and department rules, regulations, policies, and procedures.

Previous experience working in a large, luxury resort setting.

• Minimum age 21 years.
• High School Diploma.
• Minimum one‑year experience working on various floor surfaces using related cleaning, buffing, and extraction equipment in a similar or related field.

Proof of eligibility to work in the United States.

Walking and/or standing for over 80% of the shift. Tolerate varying noise level, temperature, illumination, and air quality. Bending, reaching, kneeling, or twisting. Transporting, pushing, or pulling items up to 100 lbs. Lifting up to 50 lbs. Compliance with policies and procedures, chemical labels (SDS), and other instructions.

Resorts World Las Vegas is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.