Maintenance Supervisor – Extended Stay Property

Who we are:

Since 1989, The Neiders Company, headquartered in Seattle, Washington, has been transforming communities and elevating the apartment living experience. With over 85 properties across the Pacific Northwest and Southwest, we combine strategic vision with hands-on excellence. Our team thrives on accountability, legendary service, and creating spaces where residents feel truly at home.

Job Summary:

We are seeking a resilient, hands‑on Maintenance Supervisor to lead maintenance operations at one of our high‑occupancy extended stay properties in a fast‑paced, dynamic environment. This individual will oversee all maintenance functions, ensuring a safe, clean, and well‑maintained environment for guests while supporting efficient day‑to‑day property operations.

As the Maintenance Supervisor, you will manage daily maintenance activities, lead and develop the maintenance team, coordinate vendor services, ensure compliance with safety and operational standards, adhere to budget expectations, and uphold our company’s commitment to quality, accountability, and legendary guest service. The ideal candidate is a proactive problem‑solver who thrives in a hospitality‑focused environment and takes pride in maintaining an exceptional guest experience.

Essential Functions: (Include but are not limited to):

Property Maintenance & Operations:

• Oversee all aspects of property maintenance, including HVAC, plumbing, electrical, carpentry, appliance repair, guest room maintenance, and common area upkeep.
• Develop and manage preventive maintenance programs to ensure guest rooms, building systems, equipment, and common areas remain in excellent operating condition.
• Conduct regular inspections of guest rooms, corridors, exterior grounds, and property systems to identify maintenance needs, prioritize repairs, and ensure compliance with safety and brand standards.
• Work closely with the maintenance team and property leadership to ensure maintenance requests, room readiness, and property appearance standards are consistently met.
• Maintain accurate records of work orders, inventory, equipment maintenance, inspections, and service logs.
• Perform and oversee preventive maintenance inspections, light audits, and routine testing of property equipment and building systems.
• Ensure cleanliness, curb appeal, and overall presentation standards are maintained throughout the property, including guest rooms, common areas, laundry facilities, parking areas, and amenities.
• Observe and promote safety and risk management practices in accordance with local, state, federal, and company standards.

Team Leadership & Development

• Supervise, train, and motivate maintenance staff to perform at a high level of safety, efficiency, and guest service.
• Provide clear direction, coaching, feedback, and accountability to ensure maintenance tasks are completed accurately and promptly.
• Mentor team members and support their professional growth and career development.
• Foster a positive, team‑oriented culture built on accountability, communication, craftsmanship, and pride in maintaining an exceptional guest experience.

Guest Service & Communication

• Deliver prompt, courteous, and professional responses to guest and management maintenance requests.
• Communicate clearly regarding repair timelines, room availability, and follow‑up actions to minimize disruption to guests.
• Partner with property leadership and housekeeping teams to ensure maintenance operations support overall guest satisfaction and occupancy goals.

Vendor & Project Coordination

• Schedule, oversee, and evaluate the performance of third‑party contractors for repairs, renovations, capital improvements, and specialized maintenance services.
• Ensure all vendor work meets company standards and is completed safely, on schedule, and within budget.
• Monitor maintenance expenses and identify opportunities to improve operational efficiency while maintaining quality standards.

Safety & Compliance

• Ensure all work complies with OSHA regulations, company safety protocols, local building codes, and hospitality industry standards.
• Train maintenance staff on the safe operation of tools, equipment, machinery, and maintenance procedures.
• Lead…