Service Technician

Gemma
1201 S. 3rd Street
Las Vegas, NV 89104, USA

Pay: $21 USD to $23 USD per hour.

Why Southern Land?

Our full-service company is comprised of planning, architecture, design, construction, marketing, and resident experience professionals—all in-house and working together every day to envision and create uniquely beautiful places.

Southern Land Company, a national real estate development and construction firm, is seeking a full-time Service Technician to join our dynamic team in Las Vegas, NV.

Gemma is offering an exciting opportunity for an individual who is passionate about providing world class resident service. The successful candidate must possess excellent organizational and communication skills with a flawless attention to detail and a demonstrated ability to work independently. Must be reliable and always present a positive and professional image.

Gemma, located in the Arts District of Las Vegas, is a community with three visionary residential buildings, featuring 337 luxury apartment homes, four courtyards, pool and outdoor bar, 7th floor resident arcade and terrace.

• Complete assigned work orders generated from resident requests for service.
• Ensure routine upkeep on the property by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements.
• Complete the make-ready process to prepare vacant apartment homes for leasing and new move-ins. This includes completing the pre-move-out inspection, creating a "punch" list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work.
• Monitor and replace lights and light bulbs as necessary.
• Repair and/or replace windows, latches, screens, hinges, sliding glass doors, shelves, smoke alarms, baseboards, mirrors, closet doors, ceiling fans, mini blinds, faucets, sink plugs, washers, holes in the walls, dry wall patching and repair, painting and hangs drapes.
• Repair all appliances and reports problems to Service Manager or Community Manager.
• Monitor and change locks and keys as necessary.
• Perform repairs to sinks and bathtubs, and minor repairs and replacement of bathroom tile.
• Move appliances, equipment, and furniture as needed in accordance with generally accepted safety precautions.
• Perform routine preventative maintenance on equipment.
• Handle make-readies in a timely manner as directed by Community Manager.
• Follow procedures for accessing and obtaining materials, supplies, equipment, tools, and other items from the community’s maintenance shop.
• Track inventory used, returning unused items to the established location, and notifying the Service Manager about re-ordering needs.
• Complete documentation and other paperwork timely and accurately so that service requests can be appropriately documented and tracked.
• Assist in maintaining the grounds, common areas, and amenities. Examples include picking up trash and debris, pressure-washing breezeways, and pool areas, performing general cleaning, and painting curbs and signage.
• Support cost-cutting and expense control programs by fixing rather than replacing parts, when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment.
• Periodically inspect work performed by contractors, vendors, and other service providers to verify the work, materials and services meet quality standards, scope and specifications as required.
• Comply with company safety and risk-management policies by attending and participating in the community’s routine safety meetings, completing required training on OSHA and other safety related laws and requirements.
• Report accidents and incidents promptly and accurately.
• Demonstrate customer service skills by treating residents and others with respect, answering resident questions, responding sensitively to complaints about maintenance services, and completing assigned work orders with efficiency and urgency.
• Assist in conducting routine and periodic community inspections to identify…