Maintenance Supervisor - Student Housing

Job Purpose

The Maintenance Supervisor has primary responsibility for the physical integrity of each community and proper maintenance and oversight. The majority of a Maintenance Supervisor’s time is involved in the scheduling of work orders, the preparation of new apartments for occupancy, and completion of on‑going maintenance projects on each community.

• Will always include those specifically assigned by the Community Manager
• Providing excellent service to residents, guests, employees and contractors
• Overseeing the maintenance staff for the community
• Providing training to all maintenance staff members to be able to fill‑in as necessary
• Scheduling work orders
• Maintaining the community effectively while following budget guidelines
• Overseeing the completion of routine service requests within 24 hours
• Completing service request records and informing the Community Manager of any resident maintenance issues
• Developing maintenance and cleaning schedule for all areas of the community including common areas, amenities, breezeways, parking lots and entrance areas
• Keeping maintenance shop in an organized and clean condition
• Purchasing all maintenance supplies in accordance with budget guidelines
• Adhering to all government policies including OSHA and EPA guidelines
• Reviewing work with all outside contractors prior to completion
• Maintaining operations and response plans for issues such as asbestos, lead and mold

• Daily Community Manager Meetings:
  Meet with Community Manager at beginning and end of each day to review maintenance issues and make‑ready status. Communicate all maintenance concerns and plans of corrective action. On at least a weekly basis, discuss status of maintenance budget.
• Common Area Inspection:
  Walk common areas daily, before 10 a.m.
• Grounds Inspection:
  On peak days (i.e., Mondays), ensure that all areas of property are inspected by entire maintenance staff. Segment out the property for trash pick‑up.

Enforce uniform standard and nametags. Schedule/organize technicians and groundskeeper. Review cleanliness of shop and supplies status (daily).

Ensure maintenance coverage during all operating hours.

Get make‑ready report on a daily basis, schedule turns accordingly. Ensure vendor locks are installed (if utilized).

Update make‑ready board and make‑ready schedule in the CSR (daily).

Schedule work orders and complete work orders as necessary. Ensure 24‑hour response policy (daily).

After Community Manager inspection, walk all move‑outs prior to make‑ready to determine whether touch‑ups can be done or full paint is needed (daily/as needed).

Check key log daily. Ensure all keys are accounted for at end of day. If the office is open late, ensure office staff knows to check prior to close.

Provide on‑call coverage during non‑business hours. On larger properties, schedule maintenance on call amongst maintenance staff. Ensure all weekends are covered appropriately.

Enforce trash standards on property. Put out trash notices (daily).

Maintain MSDS/OSHA/EPA logs in shop and office (daily). Keep office staff and maintenance staff informed at weekly meetings of changes in MSDS sheets.

Ensure CSR is updated and properly utilized for maintenance functions. Maintain Preventative Maintenance Schedules as detailed in CSR.

Check weekly. Refer to preventative service schedule within CSR.

Ensure coverage on weekends or in supervisor’s absence (weekly).

Enforce overtime policy. Ensure no overtime during week if possible. Communicate overtime status every Monday to Community Manager (weekly).

Check inventory weekly. Order supplies as needed. Utilize approved vendors (i.e., Century Supply) where possible and minimize retail purchases (i.e., Ace and Home Depot).

Ensure maintenance of common areas on weekends and Saturday afternoon cleans (weekly).

Ensure weekly maintenance and coverage on weekends during season.

• Ca…