Multi-Site Facilities & Operations Analyst

At Mo’ Bettah's, we value Kuleana (Responsibility), Ho’okipa (Hospitality and Aloha), Ho’okuku (Competitiveness), Mo’omeheu (Culture), Miki’oi (Fine Craftsmanship), and Pono (Righteousness). These values reflect the qualities of an ideal team player: hunger, kindness, energy, humility, and selflessness. We believe in taking responsibility for our actions, celebrating our unique Hawaiian culture, providing personable service, striving for excellence, and paying attention to detail.

A Day in the LifeA typical day as the Facilities Analyst for Mo' Bettahs will be focused on supporting our restaurants and ensuring they have what they need to operate and serve our customers with Aloha. A majority of the day will be spent reviewing work orders that have been submitted and ensuring we have the right trades and vendors being dispatched to service the restaurants.

Time will also be spent supporting the restaurants via phone, email, and onsite to resolve both simple and complex issues.

This is the perfect role for someone who enjoys collaborating at varying leadership levels, being creative and making things happen!

What You’ll Do Facilities & Work Order Management Manage and prioritize maintenance requests across multiple restaurant locations

Troubleshoot facility issues and coordinate the appropriate vendor response

Dispatch and monitor preventive, corrective, and emergency maintenance work Ensure work orders are completed accurately and in a timely manner

Maintain records, contracts, asset inventories, and maintenance documentation within the CMMS platform

Support restaurant teams through phone, email, and occasional onsite visits

Coordinate vendor onboarding and maintain strong vendor relationships

Track and manage operational spare equipment and replacement assets

Collaborate closely with Operations leadership to prioritize facility needs

Financial & Vendor Management Monitor planned, unplanned, and capital maintenance expenses

Make independent spending decisions up to $2,500

Identify opportunities to reduce costs while improving service quality

Track key maintenance and vendor performance metrics

Provide reporting and operational insights to leadership

Ensure spending aligns with budgets and operational priorities

Process Improvement Help improve maintenance programs, systems, and workflows

Develop long-term solutions that improve restaurant operations

Support preventive maintenance initiatives that reduce downtime and repair costs

Bring creative problem-solving and operational thinking to everyday challenges

What You’ll Need2+ years of experience in restaurant, retail, facilities, or multi-unit operations

Strong organizational and problem-solving skills

Ability to manage multiple priorities in a fast-paced environment

Strong communication and relationship-building skills

Comfortable making decisions independently and taking initiative

Basic understanding of maintenance disciplines including HVAC, plumbing, electrical, carpentry, or mechanical systems

Experience with Microsoft Office (Excel, Word, PowerPoint)

Experience with CMMS or Service Channel platforms is a plus Ability to remain calm and solution-oriented during urgent situations

Willingness to be available after hours or weekends for urgent facility needs

Physical Requirements Ability to lift and move up to 50 pounds

Ability to travel to restaurant locations as needed

Ability to contribute to a positive and professional work environment

Commitment to following all safety procedures and policies

WORKING CONDITIONS:

The position requires qualified individuals to see, hear and speak (verbally and audibly). Required to ascend and descend stairs; sit and stand for extended periods; lift 30 pounds; bend, stoop, and kneel. You may be required to work outside in various weather conditions. You may be required to work on a computer for extended periods, including viewing the screen, using a mouse, manipulating a keyboard with hands, and reaching with arms.

You may be asked to drive or travel by car, air, or other transportation for business purposes. Must be able to function effectively in a fast-paced working environment.

Mo' Bettahs is an equal opportunity employer that prohibits workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, veteran status, or pregnancy .
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