FAIRMONT Outlet Server

Jasper, AB Permanent

Outlet Server As an Outlet Server with Fairmont Jasper Park Lodge, you will be an ambassador for the exceptional service and cuisine that are hallmarks of our dining experience. Your warm, personal attention and knowledge of our outstanding Food & Beverage offerings makes guests of our restaurants and lounges feel unique and valued.

Hotel Overview:
Fairmont Jasper Park Lodge is surrounded by the snow capped mountains and enchanting lakes of Jasper National Park; a UNESCO designated World Heritage Site which includes the #1 Best Golf Resort in Canada by the readers of SCOREGolf Magazine, a newly redesigned Fairmont spa, 6 food and beverage outlets, and many outdoor activities which are right outside your door. No matter what time of year you visit Fairmont Jasper Park Lodge, you can expect to be a part of "The True Rocky Mountain Experience".

• Consistently offer professional, friendly and engaging service
• Follow departmental policies, procedures and service standards
• Assist guests regarding menu items in an informative and helpful way
• Project a pleasant and positive professional image to guests at all times
• Sell and up-sell menu and beverage items in a positive, professional manner
• Have full knowledge of all menu items, garnishes, contents and preparation methods
• Have full knowledge of beverage lists and promotions
• Deliver and present food items to guest tables
• Process guest checks in a timely and efficient manner
• Bus and re-set tables
• Perform opening, cleaning and closing duties
• Report any irregularities or comments from guests
• Follow all safety and sanitation policies when handling food and beverage
• Adhere to the hotel’s vehicle handling and safety policies while driving hotel and guest vehicles
• Other duties as assigned

• 1 year a‑la‑cote serving experience required
• Successful completion of Food and Beverage test required
• Pro Serve certification required
• Silver Ware POS experience an asset
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast‑paced environment
• Ability to work cohesively with fellow colleagues as part of a team with minimum supervision
• Ability to focus attention on guest needs, remaining calm and courteous at all times

• Sitting: 0‑1 hr/day
• Walking: 6‑8 hr/day
• Standing: 6‑8 hr/day
• Bending/Reaching: 4‑6 hr/day
• Pushing/pulling: 4‑6 hr/day
• Physical Effort: required to lift up to 50 lbs
• Environmental Stress: busy atmosphere

Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Whether you’re launching your career or seeking meaningful employment, we invite you to visit  to learn more about Fairmont Hotels & Resorts—and the extraordinary opportunities that exist!