Service Technician I

Position Summary

The Service Technician I is responsible for assisting with oversight of the physical assets and ensuring customer satisfaction. This position will assist in diagnosing problems and making general repairs, and assist with apartment make‑readies. It also assists with preventive maintenance and construction or rehabilitation projects for the property, exhibiting strong commitment to the service needs of the internal and external customer and representing the company in a professional and courteous manner.

• Uses industry‑specific technology to ensure all repairs and replacements are completed timely to restore units to move‑in ready condition within company standards.
• Completes maintenance requests, replacements, and upkeep within company standards, including exterior grounds and common areas, troubleshooting HVAC and assisting with make‑readies.
• Assists with the identification and correction of hazardous community conditions and liabilities, and reports hazards to the Community Manager and Service Manager.
• Assists in ensuring that established preventive maintenance programs are followed and documented per BH program guidelines.
• Is responsible for the maintenance and security of all property‑issued tools.
• Posts notices to vacate and other community communication, if applicable.
• Shares on‑call responsibilities, including inclement weather conditions, with the maintenance team.
• Responds to resident requests per company standards.
• Other duties as assigned.
• Understands and complies with Occupational Safety & Health Administration (OSHA) and all other safety requirements, and knowledge of federal, state, and local code and internal policies, initiatives, and systems regarding maintenance.

• Six months to one‑year general maintenance and safety experience.
• Basic computer skills/knowledge required to perform job functions.
• Regularly performs manual, task‑oriented work under direct supervision.
• High School or GED (General Education Diploma) is a plus.
• Working knowledge of HVAC.
• Required to provide own (industry specific) hand tools.

• Lifting up to 50 pounds.
• Full range of motion with upper and lower body.
• Continual movement including standing, walking, bending, stooping, crawling, and climbing stairs.
• Ability to work with both hands for frequent grasping and manipulation.
• Push or pull items and reach overhead.
• Operation of a motor vehicle onsite, if applicable.
• Exposure to all weather conditions.

$18.85 - $28.27

BH is an Equal Employment Opportunity Employer.