Porter, Maintenance​/Cleaning

Job Title: Porter

Salary: $18 to $20 per hour

We’re looking for a talented porter who will be responsible for the meticulous upkeep of the grounds, amenities, building exteriors, leasing office, tour path, parking lots, and other areas of the assigned property, maximizing the property’s marketing appeal and ensuring the highest level of customer satisfaction.

• Physical wellness: Medical, dental, vision, and mental health coverage options.
• Financial wellness: Competitive pay plus basic life insurance and matching 401(k) contributions.
• Mental and emotional wellness: Generous time‑off plan includes 10 paid holidays, a community service day, and your birthday.
• Perks and more: Mentoring, professional development, discounts, tuition reimbursement, robust recognition program.

• Remove trash and other debris from office areas and property perimeter daily.
• Assist in the preparation of market‑ready units.
• Pressure wash exterior buildings, sidewalks, etc.
• Assist with property emergencies such as snow removal, inclement weather emergencies, fires, and floods.
• Clean available apartments, model homes, and common areas as directed.
• Address property maintenance concerns related to inclement weather conditions.
• Promote customer satisfaction by maintaining cleanliness and curb appeal, and interacting courteously and professionally with residents and potential residents at all times.
• Preserve and respect applicant and resident confidentiality.
• Foster a positive, active, and collaborative relationship with residents, other properties, and affiliated agencies.
• Clearly and immediately report any maintenance or life safety issues identified while performing assigned duties.
• Other duties as assigned.

• High school diploma or equivalent is required.

• Ability to read, write, and understand English.
• Ability to use general office equipment.
• Excellent customer service and interpersonal skills.
• Strong organizational and time‑management skills.
• Ability to cope with and defuse situations involving angry or difficult people.
• Ability to maintain confidentiality.
• Must maintain a professional appearance and comply with prescribed uniform policy.
• Must maintain a valid driver’s license, clean driving record, and current auto insurance.
• Must comply with all safety requirements.
• Required to complete and successfully pass the Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment.
• Ability to shovel snow, apply ice melt, and operate a commercial snow blower.
• Passionate about meticulous curb appeal.