Sales Agent, Healthcare ​/ Medical Sales

Lyric National Inc.Lyric Nationalprovides skilled nursing facilities and other long-term care facilities with a
concierge platform
for in-facility healthcare services funded through a supplemental accident and sickness policy (Enhanced Plan). Our program enables residents to access robust medical services-often beyond what traditional Medicaid structures provide-while helping facilities
maximizehealthcare options
for patient care.

We are committed to improving healthcare access and financial sustainability for long-term care providers through innovative insurance solutions.

We are seeking

In-Facility Health Insurance Agents
to work
onsite at partner healthcare facilities
. In this role, you will
educate residents and caregivers/ family members about health insurance options
, assist with enrollment, and ensure compliance with company and regulatory standards. You'll be a trusted resource for residents and families, helping them navigate coverage options and access essential care.

This is a
client-facing position
that requires strong communication skills, attention to detail, and a passion for helping people understand their insurance benefits.

• Engage with residents and family members to explain health insurance plans and benefits.
• Assist with enrollment applications and verify eligibility.
• Provide guidance on coverage options and answer questions clearly and accurately.
• Maintain accurate records and submit required documentation promptly.
• Ensure compliance with
  HIPAA
  , state regulations, and company policies.
• Collaborate with facility staff and internal teams to support client needs.
• Deliver
  exceptional customer service
  and build positive relationships with residents and families.

• High school diploma or equivalent (
  Associate or Bachelor's degree preferred
  ).
• Active
  state Health & Life Insurance License
  (or ability to obtain – company will cover licensing costs).
• 5+ years of experience
  in health insurance sales, enrollment, or customer service.
• Strong interpersonal and communication skills with a customer-first mindset.
• Ability to work independently in a
  fast-paced, onsite environment
  .
• Proficiency in
  Microsoft Office
  and Salesforce
• This is a field based position, ability to travel up to 75% is required

• Familiarity with
  Medicare/Medicaid
  , supplemental insurance products, and long-term care coverage.
• Experience in
  healthcare facilities
  or senior care environments.
• Knowledge of
  HIPAA compliance
  and insurance fraud prevention.