Installation & Office Support Specialist

About this position

Les Olson IT is one of the fastest‑growing and most capable technology service providers in the West. We do I.T. the LOC Way—through talent, passion, and compassion—driving continual growth and a strong market position by delivering superior service.

Unlike most technology companies, Les Olson IT has been in business for over 70 years. It is a family‑owned and family‑operated company with more than 320 employees across nine locations in two states.

Les Olson Company strives every day to elevate people—our clients, team members, and the local community.

• Elevate our clients by delivering cutting‑edge IT strategy, security, solutions, and support.
• Elevate every team member’s career with personalized development paths.
• Support local community members through employee volunteerism and food drives.

Our work environment promotes growth and balance. Employees receive competitive salaries, continuing education, generous benefits, and a collaborative culture.

• Schedule and coordinate image and print installs and moves (processed through Salesforce).
• Provide ETAs for installs, moves, and deliveries to internal teams and customers.
• Test application/equipment functions prior to leaving the client site.
• Troubleshoot issues during installation, training, and network setup to ensure client satisfaction.
• Rebuild equipment, reinstall operating systems, and update print controllers.
• Maintain a clean, organized install bay with proper paperwork and equipment tracking.
• Track, tag, organize, and maintain used equipment lists (Salesforce and Excel).
• Send weekly used‑equipment updates to the sales team and update reconciliation reporting.
• Create invoices in Sales Pad for wholesale equipment sales.

• Partner with Service and Branch leadership to determine disposition of returned/trade‑in equipment (refurbish, parts, recycle, wholesale).
• Support recycling prep and runs using the box truck (as needed).
• Keep boneyard/used equipment areas organized and labeled.
• Serve as backup support to warehouse/operations.
• Assist with special projects as assigned.

• Strong customer‑service mindset and professional communication.
• Organized, detail‑oriented, and comfortable juggling scheduling and coordination tasks.
• Ability to troubleshoot and problem‑solve during installs and setup.
• Comfortable working around copiers/printers, basic rebuild/reinstall work, and inventory tracking.
• Willingness to visit customer locations as required and represent LOC professionally.
• Valid driver’s license required

• Paid Time Off
• Sick Days
• Paid Holidays
• 401(k) match and Pension
• Work‑life Balance
• Full Medical, Dental & Vision with HSA
• Life Insurance
• Local Volunteer Opportunities

Pay range: 20–22 USD per hour (Lindon).

Les Olson IT is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, genetic information, disability, veteran status, or any other protected characteristic.