Senior Lead Tech

Join Our Team as a Lead Service Technician

Central-North Arkansas Region

Full-Time | Competitive Pay | Excellent Benefits

Are you a skilled maintenance professional with strong leadership abilities and a passion for operations? Rich Smith Management is seeking a Lead Service Tech to oversee maintenance operations and guide service teams across six apartment communities in Mabelvale, Heber Springs, Cabot and Mountain Home. This is a fantastic opportunity to grow your career with a reputable company committed to excellence in property management.

• Competitive pay
• Comprehensive benefits package, including:
  • Health, Dental, and Vision Insurance
  • Paid Time Off
  • Flexible Spending & Health Savings Accounts (FSAs/HSAs)
  • 401(k) Retirement Plan
• Medical benefits start on the 1st of the month following 30 days
• Supportive team culture and room for advancement
• Travel opportunity across multiple properties

• Direct daily maintenance operations at multiple communities
• Supervise and train on-site techs, groundskeepers, and other maintenance personnel
• Implement preventive maintenance plans and major capital projects
• Conduct Physical Needs Assessments and assist with budget planning
• Review and manage warranties and vendor relationships
• Assist with new construction inspections and prepare punch lists
• Lead site visits and readiness for state physical inspections
• Develop company wide maintenance policies and training programs
• Monitor expenses and suggest cost‑saving strategies
• Participate in hiring, evaluations, and training of maintenance staff
• Stay informed on industry regulations, trends, and compliance standards

• HVAC Certification or EPA Type 2 or Universal is required
• Minimum 3 years of experience in a regional or senior‑level maintenance role
• Experience in new construction, remodeling, and building systems (roofing, fire suppression, etc.)
• Ability to perform or coordinate emergency repairs and contract subcontractors
• Proficient in carpentry, electrical, plumbing, and painting
• Strong project management and contract negotiation skills
• Ability to travel frequently and adapt to changing schedules
• Strong communication and team leadership skills

If you're a motivated maintenance expert ready to lead regional teams and make a lasting impact, apply today to join Rich Smith Management – where we build more than communities, we build careers.

Rich Smith Management is an Equal Opportunity Employer.