Facility Maintenance Support Specialist

• Position:
  Facility Maintenance Support Specialist
• Reports to:
  
  Facility Management Services Manager
• Supervises: N/A
• Pay Scale:
  To Be Determined, Based on Experience, Non-Exempt, Over-time eligible. Quarterly performance bonus eligible.
• Work Schedule:
  
  The typical work schedule is Monday through Friday 9am to 5pm. Occasionally, weekend work or overtime may be required.
• Lines of Promotion:
  Facility Coordinator

Since 2008, Arkansas Building Services, LLC, DBA ABS Facility Solutions, has provided a variety of services to help our clients maintain the cleanliness and upkeep of their facilities. The ABS brand provides a range of services that include janitorial and day porter services, supply management, facility management, and water/mold restoration services. The goal of our company is to be an all-inclusive maintenance partner for our clients.

The Facility Maintenance Support Specialist is a hybrid role between a Facility Technician and a Facility Coordinator. The FM Support Specialist will be responsible for performing some repairs and requests, and coordinating other requests with outside vendors. The role assists the ABS Facility Management team in completing multiple functions of building operations and maintenance across a facility, campus, or portfolio of buildings.

The FM Support Specialist works between multiple job locations on a daily basis, managing an ongoing variety of maintenance activities and projects.

• Respond to and perform various day-to-day maintenance requests, emergency requests, and preventative maintenance tasks. Complete maintenance and work records as required.
• When needed for trade-skilled tasks, coordinate with vendors, explain requirements, seek, review, and provide a comparative analysis of vendor quotes, provide recommendations, and coordinate work schedules between vendors and clients.
• Provide reports on open or closed work orders and check the status of work with appropriate vendors.
• Assist with various inspection activities for a client’s facility.
• Provide updates to clients or ABS management as requested related to the status of work requests.
• Provide documentation and written/typed reports of work performed using a computerized facility maintenance management system.
• Operate a company vehicle on a daily basis.
• Maintain cooperative working relations with partner vendors, co-workers, and clients.
• Work independently with limited supervision, interacting effectively with and quickly gaining the respect and support of client’s and ABS staff, and vendors.
• Assist with cleaning or other duties as assigned.

• A high school diploma or GED equivalent is required.
• A minimum of 1 year of experience in the facility maintenance field is preferred.

• A valid driver’s license is required.
• Must be able to be insured by ABS’s insurance company for driving or bonds.
• Must be able to pass a background check.

• Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying or follow-up questions to ensure understanding.
• Ability to write routine reports and correspondence.
• Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor.
• Good English verbal and written communication formats to facilitate communication with clients, co-workers, vendors, and others.

• Ability to perform basic math operational figures such as addition, subtraction, multiplication, and percentages.

• Ability to understand and carry out general instructions in standard situations.
• Ability to solve problems in standard situations with limited supervision.

• Managing relationships.
• Great attitude.
• Ability to leave personal problems at home, and be work-focused while at work.
• Ability to work with others in a group.
• Ability to work with, and communicate with, co-workers, clients, their employees or visitors, and vendors.
• Good listening skills.
• Non-verbal communication skills (professional body language and professionalism).

• Being productive.
• Developin…