CNC Field Service Engineer

Join Productivity, Inc, a leader in machine tool sales, service, and automation integration since 1968.

We’re looking for an experienced and skilled CNC Field Service Engineer to support customers with maintenance, troubleshooting, and repair of advanced production equipment.

Open to candidates willing to relocate to the Denver, Colorado area – relocation assistance available.

• Travel to customer sites to install, troubleshoot, repair, and maintain CNC machine tool equipment and controls. (Productivity provides a company vehicle; gas and travel expenses are covered.)
• Perform new machine installations and setup
• Perform repairs and adjustments of spindles, drives, slides, hydraulic systems, electronic controls, electrical peripherals, and other items
• Troubleshoot electrical, mechanical, and hydraulic systems
• Calibrate, adjust, and replace components to ensure precise machine performance
• Maintain detailed service records and communicate findings with customers and internal teams
• Use online technical documentation, manuals, and vendor resources to research and resolve machine issues.
• Complete and submit accurate documentation to Productivity and customers regarding machine status, repairs, and installations.

• 3 or more years of experience in CNC repair and troubleshooting, particularly with Makino and Matsuura equipment, is required.
• Ability to independently diagnose and resolve issues across mechanical, electrical, and control systems.
• Ability to read and interpret technical drawings and schematics.
• Proficiency with software tools (e.g., Microsoft Office); role requires regular use of a laptop, smartphone, and various applications.
• Strong technical, communication, and presentation skills.
• Willingness to work flexible hours with frequent travel throughout Colorado. (Technicians are dispatched daily from home to customer locations.)

• $33 - $40/hour depending on expertise and experience, plus incentives, annual performance & salary reviews
• Full-time, Monday – Friday, with occasional overtime
• Medical, Dental, and Vision Insurance starting Day 1
• 401(k) with company match
• Generous Paid Time Off:
  Vacation, Holidays, and Personal Days
• Extensive training provided to support your growth
• Company vehicle, laptop, cell phone, and credit card for work-related travel and expenses
• Toolbox and appropriate test equipment provided

Since 1968, Productivity Inc. has been a leader in machine tool sales and service. Our success stems from one core belief:
Employees are our first customers. We treat our team members with integrity, respect, and encouragement, which empowers them to deliver outstanding customer service.

We’re a stable and growing organization committed to fostering a positive work environment and providing growth opportunities for our employees.

Be part of a team that values innovation, collaboration, and excellence. Productivity Inc. is proud to provide Equal Employment Opportunities to all applicants and employees.