Customer Service Representative

Job Overview

The Customer Service Representative will be responsible for the cleanliness and sanitation of all areas assigned.

• Perform janitorial duties and maintain daily upkeep of assigned areas.
• Operate motorized cleaning equipment.
• Report incidents and hazardous conditions to supervisor.
• Comply with safety rules, policies, and procedures.
• Work in a team with other employees and support shift lead on punch‑list items.
• Maintain a clean work area and use proper personal protective equipment.
• Present a professional appearance and conduct at all times.
• Communicate professionally with lead, supervisor, co‑workers, managers, and customers.

Requirements and desired qualifications for this position include:

• No specific education requirement; 3–6 months of training or experience preferred.
• Valid driver’s license may be required.
• Completion of all safety and task training certifications.
• Forklift certification may be required.
• Ability to read and interpret instructions, procedures, manuals, and other documents.
• Strong verbal and written communication skills.
• Bilingual ability is a plus.
• Knowledge of cleaning methods, equipment, chemicals, and their safe, efficient use.
• Knowledge of the upkeep and care of cleaning equipment.
• This position has no supervisory responsibilities.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is frequently required to sit, talk, or listen and must be able to lift and/or move up to 35 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Shift schedule: 5:00a.m. – 1:30p.m., Monday through Friday (Week1); 5:00a.m. – 3:30p.m., Monday through Thursday (Week2). Pay range: $20.60 – $21.60 per hour.

Candidates must be U.S. citizens or permanent residents.

SBM offers comprehensive benefit packages. For information about SBM's benefits, please visit

SBM Management Services, LP, and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, veteran status, or other legally protected status.