Advanced Technician
Listed on 2026-09-12
-
Maintenance/Cleaning
Field/Service Technician, Installation Technician, Maintenance Technician / Mechanic
Location:
(SUL)
Livermore, CA
R0142410
Date Posted:Company Name:HITACHI GLOBAL AIR POWER US, LLC
Profession (Job Category):Engineering & Science
Job Schedule:Full time
Remote:No
Job Description:Job title:
Advanced Technician
Location:Livermore, CA
Reports to:Field Service Manager
Compensation:$50.49-$59.29 per hour based on experience
The Company:Hitachi Global Air Power
At Hitachi Air Centers, you’ll join a team of passionate professionals who are focused on delivering value, building lasting partnerships, and creating an outstanding customer experience. Every role contributes to our shared goal of helping our customers succeed.
Join us and be part of a team that makes a difference every day through service, expertise, and a commitment to excellence.
Our team is dedicated to helping customers maximize productivity, improve reliability, and keep their operations running efficiently. Through expert service, technical knowledge, parts support, and customized system solutions, we serve as trusted partners to businesses across a wide range of industries.
What sets us apart is our commitment to customer relationships. We don’t just support equipment—we support the people and businesses that depend on it. Our teams work closely with customers to understand their unique needs, solve challenges, and deliver responsive, reliable service when it matters most.
At Hitachi Air Centers, our mission is summarized in these three basic statements:
Provide consultive design and equipment selection support to ensure our customers’ systems are reliable and efficient
Provide best in class field service and customer service support to those who rely on us every day to keep production up and running
Provide the above at a competitive price
Considered an expert on all Sullair rotary/oil free products and accessories (except for centrifugal technology). Considered an expert on competitive rotary/oil free products, vacuum, scroll and other technologies. Must have the ability, skills, and temperament to train other technicians on Sullair rotary products and accessories. Provides maintenance and technical support for Sullair products at customer field locations. Installs new products or enhances existing ones and may provide training and best practices for on-site customer personnel.
Identifies and troubleshoots all possible malfunctions and conducts or schedules repairs. Prepare detailed service reports to document service visits, issues, and troubleshooting actions. Logs and tracks maintenance activities. Work with various departments at Hitachi Global Air Power to address concerns from the field to drive issues to a timely closure. Document service visits and generate reports with action items. Support the Sullair Training Department for customers, distributors, and employees.
This position will report directly to the Field Service Manager.
Performs any needed service on all compressed air products, regardless of brand, except for centrifugal technology
Train other technicians on all rotary products and accessories
Travel to field jobsites for troubleshooting, and service of Sullair and competitive rotary products
Follow standard work for pre and post service preparation (submit expense reports, prepare service reports, make travel arrangements, complete timecards)
On call as scheduled for after-hours customer support
Follow all Environmental Health and Safety policies and procedures
Communicate distributor feedback to Sullair management as Voice of Customer
Drive field concerns to closure in a timely manner
Support goal of service within the Service Department of 95%
Contribute to positive Company branding by projecting a knowledgeable, professional, and customer-oriented image…
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