Porter, Maintenance​/Cleaning

Job Summary

The Porter is responsible for maintaining the grounds, curb appeal, clubhouse, amenities, and other common areas at one or more properties to preserve the asset and provide a quality living environment for the residents.

• Maintain the cleanliness of the property’s exterior areas, including sidewalks, parking lots, courtyards, and landscaping.
• Include but not limited to sweeping, blowing, picking up trash, pet waste and remove debris from all common areas, ensuring a tidy and well‑kept appearance.
• Clean and maintain all common areas, including lobbies, hallways, stairwells, laundry rooms, fitness centers, and restrooms.
• Ensure that common areas are stocked with necessary supplies, such as toilet paper, soap, and paper towels.
• Clean windows, doors, and other glass surfaces to maintain a polished appearance.
• Report any maintenance issues or safety hazards observed during duties to the Maintenance Supervisor, Community Manager or General Operations Manager.
• Ensure that all trash receptacles on the property are emptied regularly and that the surrounding areas are clean.
• Assist with the removal of bulk trash items from common areas or around dumpsters and ensure that recycling procedures are followed.
• Interact with residents and visitors in a friendly and professional manner, addressing any concerns or directing them to the appropriate staff member.
• Provide assistance to residents when needed, such as helping with carrying items or providing directions around the property.
• Perform seasonal tasks, such as snow and ice removal, leaf blowing, or pressure washing exterior surfaces.
• Follow all safety procedures and guidelines while performing duties, including the proper use of personal protective equipment (PPE).
• Report any safety hazards or potential risks to the Maintenance Supervisor, Community Manager or General Operations Manager immediately.
• Other duties and tasks may be assigned as needed, in addition to those listed above.

• High school diploma or GED equivalent.
• Some custodial or general maintenance experience preferred.
• Ability to utilize a personal smart device for apps related to property operations and communication.
• Comfortable with basic computer tasks, including using Microsoft Office programs like Outlook emails.
• Ability to read, write, and speak English.

• Operates in a fast-paced work setting both indoor and outdoor.
• Requires the ability to multitask and adapt quickly to changing priorities.
• May involve tight deadlines and high-energy work situations.
• This role requires a five-day onsite workweek that likely includes weekend coverage.
• Requires continuous physical effort, including heavy lifting (over 50 pounds).
• Involves frequent standing, walking, bending, and other strenuous activities.
• May require the ability to operate heavy machinery or perform physically demanding tasks regularly.
• Occasional travel to various locations for meetings, projects, client visits, or on-site work.

• No formal supervisory responsibilities.
• Communicates basic technical or factual information with colleagues and/or immediate managers familiar with the job area.
• Problems encountered are routine, somewhat repetitive, and generally solved by following clear directions and defined procedures.
• Limited judgment needed for routine/recurring tasks; decisions generally affect own job and rarely affect others.

• New hires generally start between $20.67 and $23.56 per hour.
• Competitive salaries, career growth, and eligibility for benefit packages including medical, dental, vision, paid parental leave, 401(k) employer match, excellence rewards, and wellness programs.
• 12 paid holidays and 15 days of PTO.
• Eligible for a housing discount of 20%.