Director of Engineering and Facilities

Director Of Engineering And Facilities

The Sunset Marquis is a four-diamond hotel located in West Hollywood and includes Cavatina restaurant, Bar 1200, and SPA. We offer competitive benefits which include medical, dental, vision, 401(k), life insurance, complimentary onsite parking or monthly metro pass, employee meals, PTO (vacation, sick, holiday), on-the-job training, growth opportunities, discount room rates to staff, tuition reimbursement, wellness program, and more.

An iconic West Hollywood Hotel is seeking a Director of Engineering and Facilities to provide proactive and strategic leadership for the operations, maintenance, safety, appearance and continual improvement of the hotel and its supporting facilities and systems. The position oversees all physical components of the hotel. As a member of the hotel's leadership team, the Director's role will entail both responding operational and maintenance issues as they arise, but, more importantly, extend to anticipation of the needs of the physical plant, identification of opportunities for improvement, establishment of a disciplined preventive-maintenance culture, leadership of the planning for capital and sustainability initiatives and management of regulatory compliance.

The primary objective of the position is to inspire and initiate continual advancement of the hotel engineering services to improve the guest experience, increase departmental efficiency, and enhance the long-term performance and longevity of the property.

Essential duties and responsibilities include the following, other duties may be assigned.

Maintain complete knowledge of:

All hotel features/services, hours of operation, policies, and procedures.

All hotel room types, numbers/names, and layout.

Daily house count and expected arrivals/departures.

In-house events and current/upcoming external events.

Provide visible, hands-on leadership for all Hotel Engineering and Facilities for the property's 24-hour operations, establishing policies and procedures, service standards, response expectations, work priorities, and accountability for quality control and timely completion of tasks.

Develop and execute a comprehensive preventive, predictive, and corrective maintenance program for HVAC, electrical, plumbing, boilers, pumps, domestic hot water, refrigeration, kitchen equipment including quarterly removal of grease from trap, sewage and drainage pipes remain clear, elevators, fire and life-safety systems, pools, access-control systems, lighting, roofs, building envelope, grounds, and other property assets.

Maintain an accurate computerized maintenance management system, including tracking of asset inventories, equipment histories, warranties, manuals, preventive-maintenance schedules, work orders, labor and material usage, inspections, and closeout documentation; actively analyzing the data to identify recurring failures, adverse trends, emerging risks, and opportunities to improve reliability, efficiency, and asset life.

Conduct frequent, self-directed property walks and room inspections with a discerning eye for details that fall short of the hotel's standards; identify conditions affecting safety, code compliance, energy use, guest comfort, luxury presentation, efficiency, and asset life before they are noticed by guests or develop into larger problems; assign corrective actions, establish deadlines, and verify project completion.

Anticipate and prevent issues that may adversely impact guest experience through disciplined inspection, trend analysis, planning, and timely intervention. When an issue or operational emergency occurs, respond promptly, coordinate service recovery with hotel leaders, communicate realistic timelines, determine and correct the root cause, and implement measures to prevent recurrence.

Serve as the hotel's technical leader during power failures, floods, leaks, fire alarms, elevator entrapments, utility interruptions, equipment failures, severe weather, earthquakes, and other emergencies; participate in incident command and business-continuity planning.

Recruit, train, schedule, coach, and evaluate engineering employees; establish technical-development plans,…