Jewelry Repair Technician

Location:

New Orleans, LA

Employment Type:

Full-Time

We are seeking a skilled and detail‑oriented Jewelry Repair Technician to join our team. The ideal candidate will have expertise in repairing, restoring, and maintaining fine jewelry, ensuring each piece meets our high standards of quality and craftsmanship. This role requires precision, a strong understanding of jewelry materials and techniques, and the ability to provide excellent customer service.

• Inspect, assess, and repair all types of jewelry, including rings, necklaces, bracelets, and earrings.
• Perform soldering, stone setting, resizing, polishing, cleaning, and restoration work on various metals and gemstones.
• Identify and diagnose jewelry defects or damage, recommending appropriate repair solutions.
• Maintain accurate repair orders, documentation, and inventory of materials used.
• Collaborate with customers to understand repair needs, providing guidance and updates throughout the repair process.
• Ensure all repaired pieces meet quality standards and aesthetic expectations.
• Maintain a clean, organized, and safe workspace, including proper care of tools and equipment.
• Stay updated on industry techniques, tools, and materials to continuously improve repair quality.
• May be required to work on production pieces based on the volume of repairs.

• Proven experience as a jeweler with a focus on jewelry repair (2–5+ years preferred).
• Strong knowledge of metals (gold, silver, platinum), gemstones, and jewelry components.
• Skilled in soldering, stone setting, resizing, polishing, and other repair techniques.
• Detail-oriented with excellent hand‑eye coordination and precision.
• Ability to work efficiently while maintaining high‑quality standards.
• Strong customer service and communication skills.
• Familiarity with jewelry appraisal and evaluation is a plus.
• High school diploma or equivalent; formal training in jewelry making or repair is preferred.

• Work primarily in a jewelry repair bench environment.
• May handle delicate tools, chemicals, and small components requiring precision.
• This is not a customer‑facing position, but must communicate and prioritize as though it is.

• Work with a talented and passionate team.
• Opportunities to learn new technologies and continuously grow your craft.
• Competitive pay and benefits package.

We are proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and the businesses we support.