Operations Coordinator

Menzies Aviationis expanding and looking to add to the Gate Coordinator operations in Louisville, Kentucky .

Pay Rate: $17.00 per hour

Available

Shifts:

All Shifts

The Gate Coordinator is responsible forthe oversight of boarding/unloading aircrafts as well as developing andmaintainingpositive client relations.

• Manage the day-to-day operations within the primary area of the concourse.
• Safely board and deplane passengers.
• Collect Special Service Request (SSR) list from gate agents.
• Stage and collect wheelchairs throughout airport.
• Perform wellness checks with passengers.
• Perform all duties of subordinate employees when necessary.
• Maintain good employee relations.
• Client Relations – Effectively communicate with airline management and project a positive image in responding to inquiries from airlines,staffand the public.
• Monitor employee activity and adjusts as needed.
• Must be in proper uniform or business attire as directed by company officials. Identification badges must always be visible.
• Utilize company and client equipment, supplies and resources in a conscientious,cost effective manner
• Perform Other Duties as requested.

• 2 yearspreviouscustomer experience preferred.
• Strong organizational and customer service skills.
• Must be knowledgeableregardingapplicable local, state, and federal regulations related to the hiring process and employment.
• Strong verbal and written communication skills.
• Word processing and typing and filing skills.
• Supervisory experience preferred.
• Ability to work as a team while focusing on details.
• Ability to work nights,weekends and holidays to serve airline passengers.
• Flexibility,multitaskingand experience working in a changing environment.

• Ability to communicate effectively in the English language
• Ability to read and interpret documents such as safety rules,operating and procedure manuals, and employee handbooks
• Ability to effectively present information, including in written form, and respond to questions from passengers, managers, clients, customers, and the public
• Must alsopossessand utilize effective listening skills
• Preventive Healthcare Options
• Company Matched 401k Options
• Employee Discount Program
• Employee Assistance Program
• This position allows employees to accept “TIPS”

Menzies Aviationis a preferred provider of aviation support services to all major airlines in the United Statesand
65 other Countries.

We are Based in Irving, Texas,Menzies Aviationemploys 11,000+ aviation professionals at 88+ U.S. airportsandother

Countries,offering reliable aviation services, including ground handling, cabin cleaning, customerassistance, and security solutions,optimizingquality and efficiency for our clients.

This posting does not apply to Colorado and New York City. The salary for this or similar positions may differ based on the location’s cost of living or Living Wage Ordinances.

• 401(k)
• Employeeassistanceprogram
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• Day Shift (Preferred)
• Night Shift (Preferred)
• Overnight Shift (Preferred)

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.