Operator, Water Treatment

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People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.

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About American Water
American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886 and celebrating 140 years in 2026, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to approximately 14 million people with regulated operations in 14 states and on 18 military installations.

American Water’s approximately 7,000 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.

7 consecutive days on, followed by 7 consecutive days off.

Rotating schedule including weekends and holidays as required.

The Operator, Water Treatment is responsible for performing entry-level operational and maintenance support work at a water treatment facility. This role supports daily plant operations, monitoring, routine maintenance, and data collection activities while learning treatment processes and regulatory requirements. Work is performed under the general supervision of Senior and Lead Operators or local management.

• Assist with the startup, shutdown, and periodic operating checks of water treatment plant under supervision.
• Perform routine equipment adjustments as directed by licensed operators such as pumping systems, chemical feeders, auxiliary equipment, and control systems.
• Monitor storage tank levels and pump station indicators and report flows, pressures, chemical feeds, levels, and water quality indicators.
• Inspect plant every hour or as scheduled, recording all data and problems on daily log.
• Perform filter backwashing procedures following established SOPs and direction.
• Load and unload chemicals used at the treatment plants following all chemical handling procedures.
• Maintain chemical inventory levels.
• Collect water samples and perform routine laboratory tests following established procedures, and report results to licensed operators or supervisors.
• Maintain accurate and complete plant records, including operating logs, daily worksheets, laboratory results, chemical feed data, flow measurements, temperatures, levels, and pressures.
• Assist licensed operators or supervisors in responding to water quality complaints.
• Perform routine preventive maintenance, including equipment adjustments, lubrication, cleaning, and minor repairs on mechanical and electrical plant equipment.
• Conduct minor corrective maintenance tasks and report equipment deficiencies requiring advanced repair.
• Maintain plant buildings and grounds including cleaning, painting, snow removal, and minor facility repairs.
• Develop working knowledge of metric systems used in plant operations and equipment calibration.
• Complete equipment work orders using asset management system (e.g. Map Call).
• Conduct routine safety inspections, utilize required PPE, and adhere to lockout/tagout and chemical-handling protocols.
• Answer calls from the CSO, and relay information to operations and leadership as needed.
• All other duties as assigned.

• Ability to learn and understand basic principles and safety practices of water and/or wastewater treatment, distribution, and collection as they relate to assigned duties.
• Ability to learn and understand the basic scientific and water and/or wastewater…