Operations Crew | Part-Time | Tsongas Center; UMass - Lowell

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end‑to‑end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world‑class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Position Summary

This Operations Crew position is physically demanding and requires individuals who are willing to engage in hands‑on labor to ensure the successful setup, maintenance, and breakdown of events. Crew members are responsible for heavy lifting, physical setup, and facility maintenance required to keep the arena and its events running smoothly. The primary tasks associated with this position are event conversions, changing the ice surface to a temporary floor for various events, setting up and striking stages, and event setup for all games or events.

Hourly rate: $18.75.

Benefits for Part‑Time Roles

• 401(k) Savings Plan with matching.

About The Venue

The Tsongas Center at UMass Lowell is a 7,000‑seat multi‑purpose arena and a premier venue in the New England region. It is home to the University of Massachusetts Lowell D1 Men’s Ice Hockey, Men’s and Women’s Basketball, and the Boston Fleet of the professional women’s hockey league. The facility also hosts concerts, family shows, comedy acts, conferences, graduations, and various live events throughout the year.

Responsibilities

• Perform general labor, repairs, and maintenance throughout the arena as assigned.
• Primary duties include building changeovers/conversions for various events.
• Set up and breakdown of chairs, tables, event seating, stages, hockey dasher boards and glass, etc.
• Lifting, moving, and securing heavy materials for event transitions.
• Actively care for all arena equipment and property by storing equipment.
• Cleaning and repairing damaged items.
• Maintain organized storage areas and ensure all equipment is accessible and in working order.
• Perform snow removal tasks, including shoveling sidewalks, parking areas, entrances, and loading docks.
• Other labor‑intensive duties as assigned.

Qualifications

• Must be available to work a flexible schedule consisting of days, nights, and weekends. Shifts regularly occur overnight.
• Physically capable of completing labor‑intensive tasks in a fast‑paced environment, both solo and in structured team settings, to meet deadlines.
• Ability to lift heavy objects unaided, and climb stairs frequently.
• Steel‑toe boots are required for safety.
• High School Diploma or GED.
• Open mind to learning and active participation in all aspects of event changeovers.
• Prior experience in event conversions, general labor, or facility maintenance is a plus.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.