Operations Manager, Grounds & Maintenance Tsongas Center; UMass - Lowell

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end‑to‑end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves seven world‑class owned venues and a client roster of iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions across four continents.

Operations Manager, Grounds & Maintenance – Oversees grounds operations at LeLacheur Park and supports facility maintenance across Oak View Group’s UMass Lowell venues, including the Tsongas Center. Responsibilities include maintaining championship‑level athletic fields, coordinating maintenance activities, supervising staff, and supporting snow removal operations. The role ensures all venues are safe, clean, and professional for year‑round operations, athletic events, concerts, and community programming.

Annual salary: $55,000 – $65,000.

Health, Dental, and Vision Insurance; 401(k) Savings Plan with matching;
Paid Time Off (vacation days, sick days, and 11 holidays).

Position remains open until October 16, 2026.

Managed by Oak View Group, UMass Lowell’s premier venues include the Tsongas Center and LeLacheur Park
. These facilities host NCAA Division I athletics, professional sports, concerts, family shows, graduations, community events, and premier baseball, welcoming hundreds of thousands of guests each year while delivering first‑class experiences through operational excellence and exceptional service.

• Lead all grounds maintenance operations for LeLacheur Park, ensuring safe, professional, championship‑quality playing surfaces for NCAA baseball, Futures League competition, and other venue events.
• Manage athletic field preparation and maintenance, including turf management, infield clay, irrigation systems, weather response, tarp deployment, protective netting, landscaping, and operation of grounds equipment.
• Support facility maintenance across LeLacheur Park and Tsongas Center with the Director of Facilities, Maintenance Technician, and operations staff to perform preventative maintenance, repairs, event conversions, and general building upkeep.
• Coordinate event operations by preparing venues for athletic events, concerts, commencements, and community programming while maintaining a safe, clean environment before, during, and after events.
• Lead snow and ice removal operations at UMass Lowell properties, including planning, equipment operation, staffing, and weather response.
• Recruit, hire, train, schedule, and supervise seasonal grounds and operations staff, fostering safety, accountability, teamwork, and customer service.
• Coordinate maintenance activities, work orders, contractor services, and operational priorities to maximize facility readiness and minimize disruptions.
• Maintain and operate grounds equipment, oversee inventories, and ensure compliance with safety standards, preventive maintenance programs, and OVG operating procedures.
• Serve as a key operational liaison with UMass Lowell Athletics, OVG staff and Lowell Spinners, contractors, vendors, event managers, and leadership.
• Perform additional duties as assigned to support venue operations, facilities, and event management objectives.

• 3–5 years of experience in grounds management, facility maintenance, venue operations, or related field.
• Experience maintaining athletic fields, preferably collegiate or professional sports venues.
• Working knowledge of building maintenance systems, landscaping, irrigation, and maintenance equipment.
• Supervisory or crew leadership experience preferred.
• Ability to operate tractors, utility vehicles, commercial mowers, skid steers, snow removal equipment, field maintenance machines, and other maintenance equipment.
• Ability to operate or obtain certification to operate lifts.
• Valid driver’s license required.
• Ability to lift heavy objects and work outdoors in varying weather.
• Willingness to work evenings, weekends, holidays, and respond to operational emergencies when needed.