Dispensary Security Agent

• Location 20513 Torrence Ave,Lynwood, IL, 60411,United States
• Base Pay $19.50 / Year
• Employee Type Full-Time Non-Exempt
• Required Degree High school
• Manage Others No

Dutchess Cannabis of Lynwood, IL is looking to hire Full-Time Dispensary Security Agents!

Our workforce will reflect the diversity of the City. We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills.
The Security Agent works directly with Retail Management in creating a safe and secure environment, that is in full compliance with all regulatory requirements.

In addition to the criteria listed below, security agents are required to pass a comprehensive background check to qualify for state regulated agent card.

• Authorizing entrance of staff and customers
• Verify proper paperwork, documentation, and required identification for customer/vendor entry
• Maintaining internal and perimeter store security
• Inspecting and patrolling premises regularly
• Monitoring all access and egress points on the property
• Respond to alarms in a compliant and timely manner
• Respond to customer inquiries in store, online, and over the phone
• Assist in gathering data for accurate reporting in the event of incidents
• Attends and satisfactorily completes all required training as assigned and required
• Act as Emergency Response point of contact for local law enforcement agencies as required.
• Promptly report any suspicious behaviors or activities-report any observed inconsistencies or hazards to Store Leadership
• Deliver best-in-class customer experience while maintaining operational integrity and compliance throughout the store
• Ensure the store is well maintained including but not limited to cleanliness of check in area, sales floor is stocked, displays and menus are up-to-date and accurate, and the store is well maintained
• Promote a work environment that is positive, customer-service oriented, and compliant with established policies and procedure
• Maintains a high level of professionalism- conducts themselves in a manner that does not negatively reflect themselves or the company
• Maintain a clean, organized, safe and inviting store environment
• Complete assigned store opening and closing duties
• Guide customers through sales transactions while offering advice and knowledge as needed or requested

• Fulfill and pack customer orders and move completed orders from fulfillment areas to the sales floor for pick up
• Continuously develop product knowledge to offer customers the most up-to-date information and advice
• Accurately use and maintain the point of sale (POS) system in person and over the phone
• Accurate and timely data entry of customer orders.
• Strive to achieve team and individual performance goals
• Execute inventory, visual merchandising, marketing, customer service, or other in-store operations as directed by Store Leadership

• Accurate cash handling, customer cart management, and ringing of customer transactions
• Execute inventory, visual merchandising, marketing, customer service, or other in-store operations as directed by Store Leadership

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

At Dutchess
, we are setting new standards for service, innovation, and customer satisfaction in every interaction. We are the crown jewel of cannabis!

Our focus at Dutchess is all about the customer. We are consumer-centric, cannabis enthusiasts, who are enthusiastic about providing our clients with exceptional service and premium quality products. Our work together will allow us to:

• Foster an environment where every customer feels valued, creating a community united by quality cannabis.
• Create opportunities in the communities we serve through the expansion of our retail locations.
• Pioneer innovation by continuously pushing the boundaries to enhance the cannabis experience and meet evolving consumer needs with cutting-edge bud.

Dutchess Cannabis is an equal opportunity employer and celebrate the population of differences and does not discriminate in its hiring / hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

Nothing in this job specification restricts…