Utility Technician

Overview

Primo Brands is a leading branded beverage company in North America.

Compensation: $25/hr

Location:

Atlanta, GA

Shift: M-F 7am-4:30pm

• Reporting to the Field Operations Manager or Regional Director of Refill Operations, you play a key part in bringing that purpose to life. You do this by building high impact relationships with our customers, and ensuring our products, equipment, and services represent our brand each day.
• Deliver our customer promise by performing maintenance, repairs and lab sampling with exceptional standards and care on water vending machines.
• Respond to service calls in a timely manner.
• Close service requirements with accuracy and precision and demonstrate a proactive approach in identifying opportunities to minimize machine downtime.
• Serve as a Primo brand ambassador by nurturing quality relationships with existing and new customers.
• Demonstrate knowledge about our products and services as well as provide exceptional customer experiences.
• Lead with our customer promise in mind and be the voice of the customer back to the company.
• Perform complex repairs & maintenance, including advanced diagnostics and troubleshooting.
• Serve as a backup for open routes and special projects as needed for assigned region.
• Provide training and project management support to assigned region.

• High School Diploma or GED preferred, or relevant experience with stable work history.
• Previous experience in a customer facing role.
• Exceptional customer service and communication skills.
• Strong mechanical aptitude and computer literacy.
• Excellent planning, time management, organization, and problem-solving skills.
• Must possess a valid driver's license and acceptable driving record.
• Must be able to obtain a DOT Medical Card.
• Ability to apply concepts of basic mathematical skills and operate basic functions on a handheld scanner unit.
• Advanced proficiency with math skills and diagnostic tools including handheld devices.
• Ability to frequently lift and/or move 10 pounds; periodically lift and/or move up to 50 pounds.
• Requires frequent travel to meet business needs.
• Regional Utility Tech role may require substantial travel, including overnight, in larger regions to meet business needs.

Primo Brands is proud to be an Equal Opportunity and Affiuative Action employer, seeking to create a welcoming and diverse environment. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

Salary Range Disclaimer:
The salary range provided for this position is an approximation based on market research, internal compensation data, and the candidate’s qualifications and experience. Final salary offers are determined through a comprehensive evaluation of candidate qualifications and may vary depending on factors such as skills, experience, and geographic location of the position. Other components of the compensation package, including benefits and bonuses, will also be considered.

We are committed to fair and equitable compensation practices, and we encourage open dialogue about compensation during the interview process.

Candidates must possess strong English language skills to effectively communicate with customers and provide exceptional service. Proficiency in English is essential for understanding customer needs, resolving inquiries, and collaborating with team members.