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Field Service Technician

Job in Machesney Park, Winnebago County, Illinois, 61115, USA
Listing for: Hennig Inc
Full Time position
Listed on 2026-02-21
Job specializations:
  • Maintenance/Cleaning
    Maintenance Technician / Mechanic
Job Description & How to Apply Below
Key Responsibilities
  • Perform refurbishing, repairs, troubleshooting, and equipment installation at customer facilities and in-house.
  • Provide technical support to customers, both onsite and remotely as needed.
  • Diagnose mechanical and electrical issues and implement corrective action.
  • Assist in processing repair and service quotes and orders.
  • Conduct follow-up with customers regarding service quotes and repairs.
  • Support the Repair & Service Manager and administrative team as needed.
  • Comply with all policies outlined in the Advanced Machine & Engineering or Hennig, Inc. Quality Manual, Procedures, and Work Instructions.
  • Perform other duties as assigned.
Travel Requirements (Critical Component of Role)
  • Approximately 80% travel required nationwide.
  • Initial training will take place at the home base facility for 2-4 months before independent travel assignments.
  • 20% road service incentive provided for overnight travel assignments.
  • Flexibility to travel on short notice when required.
Requirements

Qualifications
Education
  • High school diploma or GED required.
Experience
  • 1-3 years of experience in a manufacturing or industrial environment preferred.
  • Sheet metal experience is helpful.
  • Electrical troubleshooting experience strongly preferred.
Skills
  • Basic electrical knowledge and troubleshooting ability preferred.
  • Ability to read measuring instruments and apply basic mathematical skills.
  • Strong organizational skills.
  • Effective communication skills for customer interaction.
Physical & Environmental Requirements
  • Ability to lift up to 30 lbs.
  • Must be able to stand, walk, bend, reach overhead, and push/pull as required.
  • Visual acuity sufficient to read measuring instruments (with accommodation if required).
  • Ability to monitor equipment sounds to identify mechanical changes.
  • Exposure to moving parts, industrial equipment, elevated noise levels, oils, cutting fluids, fumes, dust, and mist.
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