Peak Season Repair Specialist

Overview

The Peak Season Repair Specialist role provides a pathway to full‑time employment in Safelite’s auto glass repair and replacement business. The position focuses on repairing vehicle glass using industry‑leading technology and following the Safelite Way of Fitting.

• Learn to repair vehicle glass (classroom and hands‑on) under the guidance of experienced technicians and Safelite leaders.
• Repair chips, cracks and other auto glass related issues on customer vehicles.
• Manage work orders, customer documentation, and customer communication through the Safelite handheld Mobile Resource Management (MRM) technology.
• Promote and sell Safelite promotional items to customers.
• Clean customer vehicle during wait/idle time and perform housekeeping tasks in the company vehicle and shop.
• Safely operate company and customer vehicles, company‑issued tools and chemicals used throughout the workday.
• Perform other duties as assigned and comply with all policies and standards.
• Driving duties will be monitored via cameras, GPS, and tracking technologies to ensure safety and compliance.

• High School Diploma or GED (preferred).
• Valid state‑issued driver’s license and any other required licenses.
• Completion of Safelite Safe Tech certification (required).
• Minimum age: 18 years or older.
• Lifting up to 25 lbs.; assist in lifting windshields up to 50 lbs.
• Ability to stand for extended periods, work in tight spaces, bend, and twist.
• Ability to use hand tools and power tools safely.
• Ability to operate a motor vehicle in compliance with federal, state, and local laws.
• Professional conduct and passion for outstanding customer service.
• Ability to work outside under various weather conditions.
• Ability to work with chemicals as required.
• Flexibility with scheduled days and times.
• Problem‑solving skills and ability to troubleshoot independently or collaboratively.
• Reading, writing, and interpreting English language and technical directions.
• Communication skills (oral and written).
• Professional appearance adhering to mandatory uniform and PPE policies.
• Willingness to maintain stable performance under pressure.

Safelite welcomes everyone and is proud to be an equal‑opportunity employer. The company does not discriminate on the basis of any characteristic protected by law and does not tolerate harassment of associates or clients.