Journeyman Shop Technician

Job Title: Service Technician – Journeyman/Level IV, V, VI

Job Function &

Purpose:

Get it Fixed. Use mechanical expertise to maintain, repair, and overhaul agricultural equipment and implements.

• Knowledge of equipment, implements, and tools, including their designs, uses, repair, and maintenance
• Ability to problem solve and troubleshoot
• Arm-hand steadiness, manual dexterity, and coordination
• Ability to understand customer problems and needs
• Strong attention to detail

• Heat factors in summer months
• Requires some outdoor activity
• May be exposed to contaminants, pollutants, and gases
• Sound levels may be loud due to drills and machinery

Reporting Relationships: You report directly to the Service Manager of your branch location, as well as your Store Manager. You have a functional relationship with the Garton Tractor Service Director Drew Garton and the Board of Directors.

• Repairing and maintaining mechanical equipment:
  Servicing, repairing, adjusting, and testing machines, devices, moving parts, and other mechanical agricultural equipment and implements.
• Operating vehicles, mechanized devices, or equipment:
  Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts and tractors.
• Making repairs and solving problems:
  Analyzing information and evaluating results to choose the best solution and solve problems.
• Updating and using relevant knowledge:
  Keeping up-to-date technically and applying new knowledge to your job.

• Repair machines and equipment using the needed tools.
• Perform routine maintenance on equipment and determine what kind of maintenance is needed.
• Determine the causes of operating errors and decide what to do about them.
• Conduct tests and inspections of products, services, or processes to evaluate quality or performance.
• Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Watch gauges, dials, or other indicators to determine what tools and equipment are needed to do a job.
• Pick up or order the needed parts from the Parts Department.

• Accuracy of service diagnosis, including picking up the correct parts from the Parts Department.
• No negligent practices which could lead to a work-related injury.
• Favorable review by Service and Store Manager.
• Majority of "clocked" time is used completing work orders.
• Minimum "dead time".
• All work orders are filled out completely and correctly.
• Advancing on the Technician Level System (Apprentice, Journeyman).
• Produces income for the company.
• Fulfilling the described responsibilities and duties.
• Adhering to company policies and procedures.