Maintenance, property manager, repairs

SUMMARY

Perform general property maintenance and repairs in the most efficient manner and as directed by the Property Management staff. Meet or exceed company standards for cleanliness, cost control, safety, physical condition, and resident satisfaction related to the overall maintenance of the property.

• Daily and/or weekly maintenance service and repairs:
  • Respond to, prioritize, and complete work orders for resident requests for maintenance.
  • Maintain cleanliness and organization of maintenance areas, laundry rooms, storage areas, office, hallways, and common areas.
  • Inspect buildings and maintain or improve the curb appeal of grounds (sweep/mop stairwells, clean dumpster areas, check bulbs, HVAC equipment, fire protection system, extinguishers, exit doors, exit lights, etc.).
  • Complete all maintenance logs in a timely manner.
  • Correct obvious and general maintenance needs. Report problems and/or recommend solutions.
  • Respond to emergencies and consult the Property Manager regarding such emergencies.
  • Maintain inventory of all maintenance supplies, equipment, and tools.
  • Maintain a professional demeanor when dealing with residents, vendors, and employees. Provide and promote high-quality resident relations.
  • Follow company policies regarding safety and building regulations.
• Monthly and/or seasonal maintenance service and repairs:
  • Perform maintenance at turnover times (apartment preparation, check/test fixtures, appliances, alarms, change filters, repair damage).
  • Prepare and follow a preventative maintenance schedule to coordinate property needs and maintain equipment. Complete and store all testing logs and documentation, and notify the Property Manager of any major repairs needed.
  • Change and/or replace batteries, light bulbs, and filters (furnace and A/C) as needed.
• Other maintenance responsibilities:
  • Perform building repairs, electrical, plumbing, carpentry, HVAC, painting/plastering, moving or removing furnishings, snow shoveling, inspecting or installing appliances, clean-up, yard work, carpet removal, and investigate or resolve roofing repairs or other services deemed appropriate by the Property Manager.
  • With approval, price and purchase needed maintenance supplies.
  • With approval, maintain a stock of parts needed to perform repairs.
  • Obtain approval prior to major purchases, obtain and analyze quotes, and compare prices for needed repairs.
  • At the manager’s direction and approval, may hire, oversee, inspect, or direct the work of outside contractors.
  • Perform general maintenance tasks at other company‑owned properties as requested.
  • Back up other maintenance personnel at other locations during vacations or absences.
  • May rotate on‑call responsibility with one or more others.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position requires excellent customer service skills, with a courteous and helpful demeanor. The ability to communicate with and respect the needs of the senior citizen population is also required.

• At least 2 years of related experience.
• High School diploma or equivalent.
• Good written and verbal communication skills. Ability to read and comprehend documents such as agreements, correspondence, and memos. Ability to effectively present information in one‑on‑one and small group situations.
• Basic math skills and ability to calculate figures, amounts, and percentages.
• Ability to apply common‑sense understanding to carry out instructions. Ability to deal with problems involving several variables. Ability to maintain a courteous business‑like manner when interacting with outside contacts, residents, and employees. Ability to use good judgment, organize, solve problems, work as part of a team, handle multiple tasks, and meet deadlines.
• Must be able to operate a cell phone, pager, telephone, fax, and copier.

While performing the duties of this job, the employee is regularly required to stand, sit, walk, and climb stairs and use their hands. The employee frequently is required to reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. The specific vision abilities required by this job may include close vision. Must have the ability to operate various hand and power tools, as well as other maintenance and/or repair equipment.

The noise level in the work environment is usually moderate.