Custodian Lead - University Housing

Job Summary

University Housing Facilities is looking for Custodian Leads to join our team.

Custodian Leads assist in keeping University Housing spaces safe and clean for residents, staff, and guests. They also assist in coordinating tasks, providing leadership, and assisting with training for new staff members. We are a fast‑paced organization with high quality standards, and work with residents, students, staff, and guests on the UW‑Madison campus.

We pride ourselves on providing a great result for our customers and strive to be the place where everyone wants to live and work.

• Communicate with residents and guests to address needs and service requests
• Complete work in occupied or vacant residential, common area, and/or dining spaces
• Demonstrate and role model exceptional customer service
• Create, promote and participate in a collaborative team environment
• Maintain and implement prescribed cleaning standards
• Provide support and assist as needed in the implementation of plans and procedures in the event of an emergency
• Communicate in English via radio, written instruction, and in person with staff and supervisors
• Assist with resident move‑in and out operations
• Perform snow removal tasks on community walkways and stairs
• Monitor and communicate the performance of systems and staff within facilities

• Multiple vacancies may be available
• 1st Shift positions:
  Typical schedule is 7:30 am – 4:00 pm, Monday through Friday, 8‑hour shifts for a total of 40 hours per week.
• 2nd Shift positions:
  Typical schedule is 3:00 pm – 1:30 am, 4 days per week, 10‑hour shifts for a total of 40 hours per week, including rotating holidays and shifts every other weekend. Some flexibility may be possible for scheduled days and work hours.

Work schedule will be set with the selected finalist(s) at time of offer. Schedule alterations as operations and position expectations demand.

• Schedules, monitors, and communicates with staff and assists with basic training
• Maintains clean and clear walkways to ensure they are free of debris, litter, snow, and ice
• Prepares, services, and/or maintains residence hall and dining facilities for residents and guests
• Maintains organization of supply areas and equipment, documents inventory, and requests additional supplies as needed
• Utilizes basic equipment and supplies to clean assigned facility areas and remove waste and recyclables
• Responds to facility emergency and hazardous situations, and escalates incidents according to established policies and procedures
• Documents and reports repairs, violations, and pest control needs
• Assists residents and guests with event set up and take down
• Monitors and secures facility interior and exterior entrances and reports issues to appropriate entities

• English proficiency with the ability to speak, read, write, and understand verbal instructions
• 6 months of custodial and/or cleaning experience within an academic, commercial, or other related environment

• Leadership experience
• Driver's license – valid and meets UW Risk Management Standards (required for some positions)

High school diploma preferred.

The starting hourly wage is $18.91 or higher based on qualifications with a competitive retirement and benefits package, including vacation, holidays, and paid time off. Benefits information can be found at (Use the "Apply for this Job" box below)..

Those currently in the Custodian title at UW‑Madison may earn an additional $1.00 per hour from their current hourly rate. This would be applied in cases where the hourly rate plus $1.00 would exceed $18.91.

University Staff also earn additional money when working at night (6:00 pm to 6:00 am) and on weekends (Saturday and Sunday). Additional $2.50/hour for nighttime work on weekdays, up to $2.50/hour for daytime weekend work, and up to $3.30/hour for nighttime weekend work.

Current UW‑Madison employees may be eligible to be hired up to their current rate of compensation, based on qualifications.

This position has been identified as a position of trust with access to vulnerable populations. The selected candidate will be required to pass an initial criminal background check to be eligible for employment and then every four years thereafter.

The University of Wisconsin‑Madison is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies.

University Housing Human Resources, hrc.edu,